Job Title: Ashore Enterprise Services Network Support Specialist
Location: Naval Air Station Whidbey Island (NASWI) is located in Oak Harbor, WA98278
Employment Type: Full-Time
About the Company Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team.
ATG is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Vets/Disability
Job Summary We are seeking a Ashore Enterprise Services Network Support Specialist to join our team. In this role, you will provide support for technical support to the U.S Navy's Ashore Enterprise Services (AES) network infrastructure, ensuring secure, reliable, and high-performing communications across shore-based environments. This role is responsible for installing, configuring, monitoring, trouble shooting, and maintaining network hardware and software, while supporting system availability compliance, and operational readiness.
Key Responsibilities
- Initiate/validate eKM service order requests
- Work with squadron ITPOC personnel to identify, resolve, and elevate any NMCI and follow-on systems and networks/ONE-NET or procurement issues
- Lead gathering of information in response to DON/CPF/CNAP/TYPEWING data calls
- Assist with procurement of required hardware (toner, monitors, etc.) for squadrons, coordinate NMCI and follow-on systems and networks/ONE-NET surge projects like hardware/software tech refreshes
- Aid the deployment process, and support TYPE WING unique projects (MILCON projects, new squadron start-ups, air-frame upgrades, new Program of Record system deliveries).
Qualifications
Required:
- Bachelor's degree in computer science, Information Technology, Computer Engineering, Cyber Security, or an equivalent bachelor's degree from an accredited college/university
- CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP certification
Desired:
- (5) years of experience working with the following:
- Commander, U.S. Pacific Fleet (CPF) Navy Marine Corp Intranet (NMCI) procurement process.
- NMCI Enterprise Tools (NET)
- Commander, U.S. Pacific Fleet (CPF) Outside Continental United States (OCONUS) Navy Enterprise Networks (ONE-NET) procurement process
- Navy Information Technology Approval Systems (NAV-ITAS) process and procedures.
- Defense Logistics Agency (DLA) Multi-Function Device (MFD) procurement and sustainment process and procedures.
- Basic IT asset inoperability and connectivity degradation troubleshooting methods
- Customer Service as well as written oral communications skills.
- Microsoft Office (Word, Excel, Outlook, SharePoint).
Physical and Environmental Conditions
Normal Office Environment. Requires Sitting, Standing, Near Acuity, speaking with
colleagues and customers, Listening, Sight, Use of hands/fingers. This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.
Salary & Benefits
Additional Benefits
- Performance Bonuses and annual salary reviews
- Health, dental, and vision insurance
- Short Term Disability, Long Term Disability, and Life Insurance
- 401(k) plan with company match
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
ATG is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
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