Clinical Engineering Operations Manager

Job#: 3022234

Job Description:

Seeking a Clinical Engineering / Healthcare Technology Management (HTM) Operations Manager to join a Healthcare company in Virginia.

Position Summary

The Clinical Engineering / HTM Operations Manager provides operational leadership for the Clinical Engineering program within an Academic Medical Center, supporting patient care, medical education, and clinical research missions. This role ensures the safe, compliant, and reliable operation of medical and research-associated devices across inpatient, outpatient, procedural, teaching, and investigational environments. The Manager's responsibilities are limited to technical safety, operational readiness, and regulatory alignment of equipment, and do not include ownership of research protocols, investigational device accountability, or study conduct.

Key Responsibilities

Operational & Program Leadership

• Manage day-to-day operations of the Clinical Engineering/HTM department, ensuring timely maintenance, repair, and technical support of medical and research-associated equipment across assigned clinical and academic areas.
• Establish and monitor operational performance metrics including response time, preventive maintenance compliance, corrective maintenance trends, and equipment availability.
• Develop, implement, and enforce standardized workflows, policies, and procedures aligned with healthcare regulatory, accreditation, and institutional requirements.
• Lead continuous improvement initiatives focused on reliability, safety, and service consistency in high-acuity, teaching, and investigational care environments.

Staff Leadership & Development

• Directly supervise Biomedical Equipment Technicians (BMETs), senior technicians, and specialty technical staff, as applicable.
• Conduct hiring, onboarding, scheduling, performance evaluations, competency assessments, and corrective action as required.
• Promote certification attainment, advanced technical skill development, and cross-training to support specialized clinical, teaching, and research technologies.
• Foster a culture of accountability, safety, and service excellence in support of patient care and academic missions.

Regulatory, Accreditation & Investigational Device Support

• Ensure compliance with applicable standards and regulations including Joint Commission, CMS Conditions of Participation, NFPA, AAMI, manufacturer requirements, and applicable institutional policies.
• Provide technical safety evaluation, inspection, maintenance, and operational support for investigational, grant-funded, or protocol-driven devices when approved for use within the organization, in coordination with appropriate stakeholders.
• Clearly delineate and maintain boundaries between Clinical Engineering responsibilities and those of Principal Investigators (PIs), research sponsors, IRB, and clinical trial offices, ensuring HTM does not assume protocol ownership, subject safety oversight, or regulatory reporting obligations.
• Support documentation practices that demonstrate equipment safety and operability without certifying clinical efficacy, study compliance, or research outcomes.
• Maintain audit and survey readiness for equipment used in patient care, teaching, and investigational settings.

Financial & Contract Oversight

• Assist with development and monitoring of departmental operating budgets related to maintenance and operational support.
• Oversee service contracts, vendor performance, and invoice validation for clinical and research-associated equipment support services.
• Support cost containment and service optimization initiatives while maintaining reliability in mission-critical academic and research programs.

Technology Implementation & Academic Integration

• Partner with clinical, academic, research, IT, facilities, and construction teams on equipment planning and coordination for new construction, renovations, and program expansions, including teaching labs, simulation centers, and research spaces.
• Support implementation and operational readiness of new medical and research technologies, ensuring appropriate testing, documentation, training coordination, and handoff to operational teams.
• Coordinate with medical device cybersecurity, networking, and interoperability teams where research and clinical systems intersect.

Stakeholder Engagement

• Serve as an operational liaison for clinical departments, academic programs, and research teams regarding equipment service performance and issue resolution.
• Manage escalations that may impact patient care, academic activities, or research continuity, and lead service recovery efforts.
• Represent Clinical Engineering in interdisciplinary operational, academic, and research-focused forums.

Required Qualifications

• Bachelor's degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical discipline, or equivalent combination of education and experience.
• Minimum 5-7 years of progressive experience in Clinical Engineering/HTM, including supervisory or lead responsibilities.
• Demonstrated experience supporting medical equipment operations in an acute care hospital or academic health system.
• Working knowledge of healthcare regulatory, accreditation, and safety standards.

Preferred Qualifications

• Master's degree in Biomedical Engineering, Engineering Management, Healthcare Administration, or related field.
• Professional certification(s) such as CBET, CHTM, or equivalent.
• Experience in an Academic Medical Center, teaching hospital, or research-intensive clinical environment.
• Familiarity with investigational device workflows, simulation technologies, or research-support equipment.

Core Competencies

• Operational execution in complex clinical and academic environments
• Regulatory, accreditation, and investigational-device boundary management
• Workforce leadership and technical skill development
• Vendor and contract management
• Cross-functional collaboration with clinical, academic, and research stakeholders
• Analytical thinking and continuous improvement

Working Conditions

• Hospital, academic, and research environments with frequent presence in patient care and investigational spaces.
• On-call or after-hours support may be required to support critical clinical operations, research activities, or teaching schedules.
• Physical requirements may include lifting or transporting equipment and travel between campus locations.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.