Job TitlePerformance Engineer
Job DescriptionTechnical Consultant / Performance Engineer - Healthcare InformaticsThis field-based Technical Consultant / Performance Engineer supports the successful implementation and performance of Philips' radiology imaging solutions by ensuring complex hardware environments are built, configured, and operating as designed. You'll troubleshoot escalations during implementation, validate system integrity with integrators, and ensure reliable handoff into live clinical environments. Travel is up to 50%.
Your role:- Serve as a technical escalation point during system implementations, supporting performance, hardware validation, and resolution of complex issues before customer go-live.
- Partner with internal teams and third-party integrators to ensure servers, storage, networking, and racks are built, cabled, and configured precisely to Philips specifications.
- Troubleshoot hardware and infrastructure issues at the component level (for example: transceivers, fiber cabling, power distribution units, memory, and storage) to ensure system reliability.
- Validate large, complex radiology solution designs from a hardware and infrastructure perspective, ensuring readiness across data center environments.
- Travel to customer data centers as needed to inspect delivered systems, confirm installation quality, and support final technical readiness prior to handoff.
You're the right fit if: - You've acquired 5+ years of experience in healthcare information technology or a related technical field, ideally supporting system implementations, deployments, or escalations for radiology, cardiology, or clinical imaging systems in a customer-facing role.
- Your skills include enterprise infrastructure expertise (networking, virtualization, server hardware, Windows domains), system performance analysis and monitoring (for example, SolarWinds), and hands-on troubleshooting of hardware and data center components (servers, fiber cabling, transceivers, power distribution units, and storage such as Dell EMC Isilon or Unity); knowledge of DICOM is preferred.
- You have a Bachelor's degree in Computer Science, Electrical or Computer Engineering, Biomedical Engineering, Mathematics, or a related field (Master's degree preferred).
- You're an analytical, customer-focused professional with strong communication skills, a high level of technical credibility, and the ability to travel up to 40% while working remotely from a U.S. home office.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an Field based role.
About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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- Discover our rich and exciting history.
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Philips Transparency Details The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $83,363 to $133,380.
The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $87,750 to $140,400.
The pay range for this position in AK, DE, MD, NY, RI, or WA is $ 92,138 to $147,420
The pay range for this position in CA, CT, DC, MA, or NJ is $98,280 to $157,248.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
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