Software Test Analyst

Job Title:            Software Test Analyst

Location:           Lansing, MI 48933 (Hybrid)

Hire Type:         Contract (13 months+)

Job Summary:

The Client is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies. This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for a public-facing applications that provide services to the residence of Michigan. 

Required Education:

• Bachelor’s degree 

Required Skills:

• Minimum of 5 years conducting comprehensive software testing activities including test planning test case design execution defect documentation and process analysis to improve quality and reliability
• Minimum of 5 years creating refining and managing test cases and acceptance criteria within Agile development projects including supporting user story validation and participating in sprint ceremonies
• Minimum of 2 years working directly with senior management to communicate testing impacts facilitate discussions on quality strategy contribute to risk assessments and gain alignment on testing approaches and defect resolution
• Minimum of 2 years testing IT solutions designed for public use including validating functionality accessibility performance and security considerations for customer-facing applications.

Preferred Skills:

• Recommended to have 2 years’ experience with ADA/WCAG accessibility and compliance testing
• Recommended to have 2 years’ experience with reviewing and triaging vulnerability scan results
• Recommended to have 1-year experience working with systems or programs governed by state and/or federal regulations ensuring quality practices support compliance requirements.

Job Responsibilities:

• Develop execute and maintain test plans test cases and test scripts
• Perform functional regression integration and user acceptance testing
• Identify document and track defects ensuring clear communication and timely resolution
• Validate system changes and enhancements to support agency goals and compliance with Client standards
• Participate in project meetings provide input on requirements from a testing perspective and support continuous improvement efforts
• Additionally this role serves as a key member of the Client Agency Services QA/BA team contributing to various QoL support requests and operational team activities
• Demonstrate strong customer service and communication skills
• Help guide agency partners through client processes policies and quality standards
• Quickly learn new applications workflows and project contexts
• Be self-directed well organized and confident in building strong working relationships
• Adapt easily to shifting priorities changing project needs and evolving agency requirements.