Microsoft Dynamics 365 Contact Centre Developer

Job Title: Microsoft Dynamics 365 Contact Center Developer Location: Atlanta GA (Hybrid 3days onsite) Job Description: Key responsibilities: Design, develop, configure, and support Microsoft Dynamics 365 Customer Service / Contact Center solutions.Develop omnichannel customer-service capabilities across voice, chat, messaging, and digital channels.Configure routing, queues, agent experiences, workstreams, SLAs, and case-management processes.Build customizations using Dataverse, Power Apps, Pow

Role Name: D365 CRM Technical Architect/Lead Location: Atlanta, GA (other Location: Atlanta, Chicago, IL or Vienna) Duration: 2 months CTH JOB DESCRIPTION: CRM Technical Architect/Lead Minimum 12 to 14 years of experience in Dynamics 365 CE (CRM) with strong technical and client facing skills. Technical Skills: Dynamics 365 Customer Engagement (Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products. Facilitate detailed design from requirements and support construct

Company Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and gover

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio