Microsoft Dynamics 365 CE Platform Engineer


dBestWorkz LLC
Dice Job Match Score™
🔢 Crunching numbers...
Job Details
Skills
- .NET
- C#
- Customer Relationship Management (CRM)
- Microsoft Dynamics
- Microsoft Dynamics 365 CE/CRM
- Dynamics
- Dataverse
- Power Platform
- Power Automate
- Power Apps
- Microsoft Azure
- Data Migration
- DevOps
Summary
About the role
A global medical technology company is consolidating multiple regional CRM systems into one global Microsoft Dynamics 365 platform. The program spans marketing, customer service, and service & repair for medical capital equipment, including field service for onsite equipment support. We are looking for a hands-on Dynamics 365 Platform Engineer who can design, build, and support the platform alongside product, architecture, and systems integrator teams.
- Configure and extend Dynamics 365 Customer Service, Field Service, and Customer Insights – Journeys (Marketing) to meet global business requirements.
- Build server-side and client-side extensions, including plugins (C#/.NET), custom workflow activities, JavaScript, and PowerApps Component Framework (PCF) controls.
- Design and maintain the Dataverse data model, security roles, business units, and environment strategy for a global, multi-region rollout.
- Build integrations between Dynamics 365 and enterprise systems such as ERP, finance, and device/service platforms using Azure Functions, Logic Apps, Service Bus, and API Management.
- Support data migration from legacy CRM platforms into Dynamics 365, including mapping, transformation, cleansing, and reconciliation.
- Own ALM practices: solution management, Azure DevOps pipelines, Power Platform Build Tools, and source control.
- Automate business processes with Power Automate and build supporting apps with Power Apps where appropriate.
- Partner with functional analysts and product owners to translate requirements into technical designs, and give honest input on feasibility, effort, and platform fit.
- Contribute to the team's engineering practice, including coding standards, code reviews, reusable components, and technical documentation.
- Support testing, defect resolution, and deployments, working within a regulated quality environment where required.
- 5+ years of hands-on Microsoft Dynamics 365 CE/CRM development and configuration.
- Delivery experience on at least one of Dynamics 365 Customer Service, Field Service, or Customer Insights – Journeys (Marketing).
- Strong C#/.NET plugin development and JavaScript client-side scripting.
- Working knowledge of Dataverse, the Power Platform (Power Automate, Power Apps), and Azure integration services.
- Experience with Azure DevOps CI/CD and Dynamics solution-based ALM.
- At least one full-lifecycle Dynamics 365 implementation, from design through go-live and hypercare.
- Comfortable working alongside a systems integrator and distributed global teams.
- Strong written and verbal English communication.
- CRM consolidation or migration experience (multiple legacy CRMs to one platform).
- Dynamics 365 Field Service experience with work orders, scheduling, resource management, or IoT/connected devices.
- Integration experience between Dynamics 365 and SAP or another ERP/finance platform.
- Experience in a regulated industry, especially medical device or pharma (GxP, computer system validation, complaint handling).
- Microsoft certifications such as PL-400 (Power Platform Developer), MB-230 (Customer Service), MB-240 (Field Service), or PL-600 (Solution Architect).
- Data migration tools such as KingswaySoft, SSIS, or Azure Data Factory.
- Dice Id: 91142964
- Position Id: 9127584
- Posted 6 days ago
Company Info
About dBestWorkz LLC
DBestWorkz LLC is a strategy-led technology services company delivering AI-driven and end-to-end IT solutions for organizations looking to scale with confidence.
We partner with businesses from strategy to execution—helping define technology roadmaps, design secure architectures, and build production-ready systems that drive measurable business outcomes.
Our expertise spans:
AI, GenAI & Data Engineering (RAG, agentic systems, analytics platforms)
Enterprise IT Solutions (cloud, DevOps, integrations, SAP/Oracle ecosystems)
Digital Transformation & Modernization
Scalable, secure, and compliant system design
We combine deep technical expertise, experienced delivery teams, and a results-first mindset to reduce friction, accelerate time-to-value, and ensure solutions work in the real world—not just on paper.
What sets us apart:
✔ Strategy-led execution
✔ Production-ready AI and IT systems
✔ Enterprise-grade security and scalability
✔ Clear ownership and outcome accountability

