Data Center Business Analyst
Full Time
No Travel Required
On-site
$70 - $75/hr
CTC USA, LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- Business Continuity Planning
- Disaster Recovery
- Microsoft Visio
- Datacenter
- KPI
- JIRA
- Microsoft Office
- Requirements Elicitation
- Documentation
- Confluence
Summary
he Data Center Business Analyst will support Data Center Projects and Operations by gathering and documenting business and technical requirements, managing project documentation, tracking financials and KPIs, creating JIRA stories, and supporting operational analysis. This role will work closely with Project Managers, Operations, Facilities, Engineering Teams, and functional stakeholders to improve processes, drive project execution, and support operational resilience initiatives, including disaster recovery and Black Start planning.
Responsibilities
•Gather, analyze, and document business, technical, and non-functional requirements.
•Translate business requirements into functional and technical solutions.
•Create and maintain project documentation, process flows, MOPs, and release plans.
•Support project planning, scope management, scheduling, and status reporting.
•Create and manage JIRA stories, tasks, and action items.
•Maintain documentation within Confluence and Microsoft Office tools.
•Develop dashboards, reports, and KPI metrics to support operational and project decision-making.
•Analyze current processes and identify opportunities for operational improvements.
•Support Data Center Infrastructure Management (DCIM) tools and reporting.
•Assist with project financial tracking, forecasting, and reporting.
•Support Business Continuity, Disaster Recovery, and Black Start readiness activities, including recovery documentation, dependency mapping, and tabletop exercises.
•Prepare meeting minutes, track follow-up actions, and coordinate with stakeholders across multiple teams.
•Travel to data center facilities as required.
Qualifications
•Bachelor's degree in Business, Information Technology, Engineering, or related field, or equivalent experience.
•3+ years of Business Analyst experience supporting Data Center, Infrastructure, or Technology projects.
•Experience working with Data Center Infrastructure Management (DCIM) tools.
•Strong knowledge of JIRA, Confluence, Microsoft Project, Visio, and Microsoft Office Suite.
•Experience gathering requirements and translating them into technical deliverables.
•Strong analytical, organizational, and problem-solving skills.
•Excellent written and verbal communication skills.
•Ability to work independently and manage multiple priorities simultaneously.
•Experience supporting disaster recovery, operational resiliency, or Black Start initiatives is preferred.
•Understanding of critical data center infrastructure, including power, cooling, and capacity management, is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10107640
- Position Id: 9075379
- Posted 1 day ago
Company Info
About CTC USA, LLC
CTC is a global IT services and consulting company dedicated to helping organizations innovate, optimize, and grow. With nearly three decades of experience and a team of over 2,000 professionals worldwide, CTC delivers end-to-end solutions across areas like AI and machine learning, cybersecurity, enterprise applications, and digital transformation. The company partners with organizations to solve complex business challenges, streamline operations, and drive measurable results, supported by a strong global presence and long-standing client relationships.
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