OnBase Administrator/Developer III

Role Title: OnBase Administrator/Developer III

Location: Madison, WI

Type: Contract



Visa: or -EAD

Duration of the Contract: 6/30/2027.

Onsite or Remote? Remote. Candidates must reside in the State of Wisconsin or relocate at their own expense within 30-60 days of hire. Candidate



works remotely but may be called into the office at any time for special business meetings or at the request of their DOC supervisor.

Interview Process: All first-round interviews are generally conducted via TEAMS meeting but we reserve the right to ask for an in-person second interview



if desired. There could be a third round of interview depending on the number of candidates. If the candidate shows distraction or reading from a media



source during the interview, the interview will be stopped and not rescheduled. Candidates should check headphones, mics, connections, etc. prior to the



interview session.

Certifications: OnBase Certified System Administrator certification, or OnBase Certified Installer designation, or OnBase Certified Workflow



Administrator certification, or OnBase Certified Workflow Engineer certification must be attached to bid at time of submission.

The Wisconsin Department of Corrections is seeking a highly skilled and self-motivated OnBase Administrator III to manage, maintain, and optimize



our enterprise content solutions system. You will be one of four primary point-of-contacts for system administration, workflow design, and user



support, ensuring our document management operations run securely and efficiently.

Top Required Skills & Years of Experience:

Experience: Must have a minimum of 8-10 years of proven experience in Hyland OnBase administration, configuration, engineering, system tasks, custom



queries, Advanced Capture and forms development.

Technical Skills: Must have proficiency in OnBase Configuration, Studio, Unity Management Console, and API development (RESTful, SOAP). Ability to



provide on-going OnBase technical support, including daily incident, change management, and system administration responsibilities required. Strong in



writing custom queries in Oracle and SQL Server. Must have experience in performing OnBase system upgrades.

Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills. Must have a high



drive to excel and be able to work independently in a versatile environment.

Nice to have - OnBase WorkView Certification and OnBase Certified Application Programming Interface certification is desired. Familiarity with VBScript,



PowerShell, C#.NET, SQL, REST API and HTML is a plus.

The DOC recognizes the importance of a work-life-balance and requires contractors to take time off outside of nine State holidays. This time amounts



to approximately 2 weeks each fiscal year and is unpaid by DOC.

The Wisconsin Department of Corrections is seeking a highly skilled and self-motivated OnBase Administrator /Developer III to manage, maintain, and



optimize our enterprise content solutions system. You will be one of four primary point-of-contacts for system administration, workflow design, and user



support, ensuring our document management operations run securely and efficiently.

A minimum of 8- years on-the-job experience in the field, including developing document types, keywords, queries, reports, form processes, and



Workflow solutions required.

Resolves issues through debugging, research, and investigation. Familiar with standard concepts, practices, and procedures within the field. Applies



extensive experience in the field for judgment to perform the functions of the job.

Knowledge of incident management and escalation procedures. Must have excellent written and verbal communication skills with customers, peers, and



management.

Ability to write technical documentation is required.

Key Responsibilities

System Administration: Manage, configure, upgrade and maintain the OnBase environment across Development, Test, and Production instances.

Solution Development: Design, create, deploy and support OnBase solutions, including WorkView applications, lifecycles, workflows, and document



templates. Incorporate ADA compliance into the development process.

System Integrations: Configure OnBase API, Unity, Scan Queues, IdS, DIP, Docusign, Topaz Signature pads, ShareBase, Hyland API Server (REST API)

User Support: Triage, troubleshoot, and resolve system issues, identifying root causes to provide permanent solutions.

Maintenance & Upgrades: Perform regular system monitoring, Scheduler Services, IIS, data integrity checks and software upgrades in line with best



practices.

Training & Documentation: Create user manuals, maintain system documentation, and provide end-user training to various business units.