Business Analyst – Loan Origination and/or Loan Servicing Platforms.
Chicago, IL
6 Months
Contract
Remote
Role Mandate:
Analyze, document, and optimize loan origination processes, loan servicing processes, and supporting technology systems. Identify gaps across business and IT workflows and develop current and future state process models to improve efficiency, data integrity, compliance, and end-to-end loan lifecycle performance from origination through servicing.
Must Have Skills:
• Postsecondary education
• 5+ years of Business Analyst experience.
• 3+ years of hands-on experience supporting loan origination and/or servicing platforms.
preferred.
• Strong experience across all phases of the project lifecycle using Agile, Waterfall, or hybrid methodologies.
• Experience working in mortgage or consumer lending environments with exposure to both origination and servicing processes.
Nice to Have Skills:
• Experience specifically with WGS NetOxygen (NetO) and/or FIS Advance Loan System (ALS)
Role Responsibilities:
• Identify and analyze business problems across loan origination and servicing processes, defining scope and solutions including requirements, process optimization, and system enhancements.
• Lead requirements gathering sessions with stakeholders across origination, servicing, operations, compliance, and IT teams.
• Collaborate with stakeholders (operations, underwriting, compliance, IT) to gather, document, and validate business and system requirements.
• Document current-state and future-state process flows and perform gap analysis within loan origination systems.
• Partner with technology teams to design and implement LOS enhancements, integrations, and configurations.
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