Zuora Solution Architect

Job Title: Zuora Solution Architect (Billing) Hands-On

Location: Remote (East Coast candidates only)

Role Summary

We are looking for a hands-on Zuora Solution Architect (Billing) with deep functional and technical expertise in Zuora Billing to stabilize, fix, and optimize an existing Zuora environment. This role is not advisory-only the candidate must personally execute configurations, data fixes, and issue resolution.

The ideal candidate has a strong track record of rescuing broken Zuora implementations and delivering stable billing operations within aggressive timelines.

Key Responsibilities

• Own end-to-end Zuora Billing configuration and stabilization
• Diagnose and resolve failed jobs, rating issues, invoicing errors, and data inconsistencies
• Fix and optimize:
• Product catalog
• Rate plans and charges
• Subscriptions and amendments
• Billing runs and invoicing processes
• Perform hands-on configuration changes and data corrections (no delegation)
• Quickly assess broken or unstable Zuora environments and bring them to steady state within weeks
• Partner with business, finance, and IT teams to ensure accurate billing outcomes
• Support integrations and downstream systems as required

Mandatory Skills & Experience

• Deep, hands-on expertise in Zuora Billing, including:
• Product catalog & rate plans
• Subscriptions & amendments
• Billing, rating, and invoicing
• Proven experience fixing:
• Failed Zuora jobs
• Rating and invoice generation errors
• Data integrity and consistency issues
• Strong troubleshooting and root-cause analysis skills
• Ability to work independently and deliver under tight timelines
• Experience in production support and post-implementation remediation

• Experience with Zuora Revenue
• Exposure to Oracle Fusion Cloud ERP
• Experience working in complex enterprise billing environments
• Prior experience in rescue or turnaround Zuora projects