Health Systems Engineer

Job Description

The Health Systems Engineer (HSE) has a mature organization perspective and provides business consultative services from discovery to execution for business units and oversight committees requesting assistance with strategy execution, design thinking, management, process, and systems engineering, optimizing operational efficiency, aligning technical solutions with business objectives at Mayo Clinic, applied analytics or business and digital transformation. Possesses knowledge of and demonstrated application of consulting and engineering expertise in areas such as business vision, strategy execution and goals; digital technology enablement; business use cases; operations optimization; change management; and solution implementation. Performs business case analysis for departments, sites, or shields, including analyzing quantitative and qualitative data, draws conclusions, and develops actionable recommendations to inform leadership decisions. Applies advanced consulting and engineering methods and models throughout project lifecycles (defining client needs and required functionality early in the development cycle, documenting requirements, and then proceeding with design synthesis and system validation while considering the complete problem). Considers both the business and technical needs of all clients with the goal of providing an innovative product that meets current and future customer needs. Can both independently lead and enable moderate to complex projects, which may include sub components of larger scale projects. Identifies, recommends and implements transformational solutions for departments, sites, and shields including data analysis and applied analytics, operations research methods, new staffing models, organizational structures, workflow and throughput, and digital interventions. Also, evaluates and articulates up/downstream impacts across clinical, research, education and administrative business units throughout the engagement. Leverages lessons learned to create best and next practice models, tools, frameworks and methods enabling sustained transformational capabilities. Experienced in identification and monitoring of performance metrics, risks, and controls. Designs and develops new business processes and capabilities.

This position is a combination of remote and on-site work; individual must live within driving distance to the Rochester Mayo Clinic campus.

**Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Master's degree in management, industrial engineering, systems engineering, operations research, business administration, analytics, artificial intelligence or health-related field is preferred with 1 year of experience to include several of the following areas of expertise: consulting, operations optimization, workflow and staffing analysis, management and systems engineering, digital technology enablement, applied analytics and leadership with strategic initiatives OR Bachelor's degree in management, industrial engineering, systems engineering, operations research, business administration, analytics, artificial intelligence or health-related field with 3 years of experience to include several of the following areas of expertise: consulting, operations optimization, workflow and staffing analysis, management and systems engineering, digital technology enablement, applied analytics and leadership with strategic initiatives.

Key Knowledge Required: Advanced knowledge and application of core business consulting and management engineering, methods, models and frameworks. Proven ability to successfully execute projects of limited to moderate complexity, independently and as part of a team. Strong project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines. Solid understanding of healthcare operations, systems, and workflows. preferred. Proficiency in use of office and project simulation, optimization and visualization tools (MS Excel, Word, Visio, Tableau and other process modeling and mapping, statistical, analytical, data visualization and survey technology) to derive insight and support decision-making. Ability to gather and document project-based functional and business requirements. Knowledge and demonstrated use of management and systems engineering, applied analytics, operations research, artificial intelligence as well as implementation and execution methods and tools. Proven ability to work as part of a cross-functional team with internal and external stakeholders, including all levels of organization leadership. Strong oral and written communication and presentation skills.

Preferred experience with Microsoft Power Platform and emerging technologies such as AI, automation and simulation.

About Us

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.