Desktop Support Technician


Accroid Inc
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Job Details
Skills
- Active Directory
- Break/Fix
- Communication
- Computer Hardware
- Computer Networking
- Customer Service
- Customer Support
- Issue Tracking
- Laptop
- Microsoft
- Microsoft Office
- Microsoft Outlook
- Microsoft Windows
- Multitasking
- Operating Systems
- Perl
- Remote Support
- Scripting
- Service Management
- ServiceNow
- Shell
- Software Installation
- Windows PowerShell
- Microsoft 365
Summary
< class=PDq2pG_selectionAnchorContainer data-start=729 data-end=749>Job Summary
Seeking a Desktop Support Technician with 2+ years of experience providing end-user desktop support in a Microsoft environment. The role involves PC/laptop break-fix, hardware/software installation, troubleshooting, Active Directory support, Microsoft 365 administration, and resolving technical issues through a ticketing system such as ServiceNow. Strong communication and customer support skills are essential.
Interview :- In-person, Only for local or near by Santa Fe, NM
< class=PDq2pG_selectionAnchorContainer data-start=46 data-end=75>Top Mandatory Skills
- 2+ years of experience as a Desktop Support Technician.
- Hands-on experience supporting Windows desktops/laptops, hardware, software, and operating systems.
- Strong troubleshooting skills for hardware, software, and basic networking issues.
- Experience with Microsoft Windows, Microsoft 365, Outlook, Teams, and Active Directory.
- Experience using ServiceNow or other IT ticketing/service management tools.
- PC/Laptop break/fix, installation, configuration, and maintenance.
- Basic scripting knowledge (PowerShell, Perl, or Shell) is a plus.
- Excellent customer service, communication, and multitasking skills.
- Dice Id: 91140503
- Position Id: 9038636
- Posted 22 hours ago
Company Info
About Accroid Inc
Accroid Inc is a nationwide employment and service provider committed to enabling individuals. We firmly believe that everything is possible when we work together, and we continuously seek out opportunities to make a positive difference in the lives of others. At Accroid, doing what is right has always been a top priority for our co-workers, client partners, and communities. We foster an inclusive culture that empowers our staff to deliver their best work. We are not just a high-performing team; we are a supportive and tight-knit family. We genuinely care for one another, fostering strong relationships and upholding our culture's dedication to compassion. Solutions for Your Business, Powered by People: We believe that people are the driving force behind successful businesses. By harnessing the power of technology and leveraging our expertise, we help businesses unlock their full potential, streamline operations, enhance efficiency, and achieve their goals. Our dedicated consultants work hand in hand with your organization to ensure that technology seamlessly aligns with your business objectives, delivering tangible and measurable results. Stay connected with Accroid Inc on LinkedIn for the latest industry insights, updates on our innovative services, and exciting opportunities to collaborate. Together, we can shape a brighter future for individuals and businesses, transforming possibilities into realities.
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