Sr. It Field Service Technician

Hybrid in Albany, NY, US • Posted 12 days ago • Updated 12 days ago

Contract W2

50% Travel Required

Hybrid

$25 - $40/hr

RiseIT Solutions

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

support
field
hardware

Summary

Provide on call, as-needed, technical support for the Capital Region Branches including Clifton Park, Colonie, Green Island, Guilderland, Halfmoon, Latham, Malta, Niskayuna, and Rotterdam, NY.

Hardware and software deployment and troubleshooting
Support for new branch builds
Remote End-user support
Equipment relocation as needed
Conference room support (MTR rooms)
iPhone deployments, etc.

Collaborate closely with other IT teams and the retail team

Other Details:

On-Call, As-Needed, Part-Time Support
6 month contract, renewable every 6 months as needed
Must be able to respond to calls within 24 hours

Expectations:
· Available to provide on-call, as-needed support (no minimums)
· Handle tickets for the Capital Region and remote tickets outside the region as needed
· Occasional off-hours/weekend/holiday work for special projects
· Occasional travel to headquarters in Boardman
· Occasional drive outside of the region to cover an emergency
· Maintain effective and consistent communication with management
· Adhere to code of conduct and dress code

MUST HAVE A VEHICLE AND RELIABLE TRANSPORTATION

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91139538
Position Id: 8884488
Posted 12 days ago

Company Info

About RiseIT Solutions

RiseIT® is an unmatched technology service and software development company working to accelerate the growth of your business. Our clients receive client-centric services that elevate businesses through digital solutions that minimize cost while maximizing performance. It’s time to lift your business to unparalleled heights.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.