Senior Business Analyst / Project Manager (IT & Business Transformation)

Job Title: Senior Technical Business Analyst / IT Project Manager   Requirements, UAT, Agile/Waterfall, PMO, Executive Reporting
 Experience: 8+ years as a Business Analyst and/or Project Manager on IT or business transformation projects. Bachelor's degree required. PMP, PMI-ACP, CBAP, PMI-PBA, CSM or Lean Six Sigma preferred.
 Role summary 
We are looking for a senior BA/PM who connects business needs to technology delivery. The person gathers and documents requirements, manages projects from start to close, supports testing, and reports to senior leaders. The role works across business users, developers, QA, vendors and executives. It suits government, regulated and enterprise settings.
 Key responsibilities

• Run stakeholder interviews, requirement workshops, JAD sessions and fit-gap analysis.

• Write BRDs, FRDs, user stories, acceptance criteria, use cases, process maps and traceability matrices.

• Map current-state processes and find chances to simplify, automate or use AI.

• Plan and lead UAT, write test cases, triage defects and support user training.

• Manage medium to extra-large projects across the full life cycle: scope, schedule, budget, risks, change and vendor deliverables.

• Build status reports, PMO dashboards and executive-ready PowerPoint decks for Director and VP audiences.

• Run governance meetings, steering committees and RACI; escalate and remove blockers.

• Analyze operational data and KPIs (for example ServiceNow Performance Analytics) and turn it into clear insights.

• Support enterprise applications, upgrades and migrations across SaaS, cloud and on-premises systems.

• Ensure work follows federal, state, agency and regulatory standards.

Must-have skills

• Requirements gathering and documentation (BRD, FRD, user stories).

• Agile, Waterfall and Hybrid delivery; working knowledge of PMI PMBOK.

• UAT planning and execution.

• Tools: Jira, Confluence, MS Project, Visio, Excel, PowerPoint; Azure DevOps or ServiceNow.

• Strong written and verbal communication with executives and technical teams.

Nice-to-have skills

• PMP, PMI-ACP, CBAP or Lean Six Sigma certification.

• Basic SQL and API concepts for data checks.

• State or federal government project experience.

• Domain experience: logistics/TMS, P&C insurance (D&O, marine cargo), energy/utilities, medical devices (FDA QSR, ISO 13485), or Salesforce.

• Infrastructure project experience (servers, storage, network) and tools like Clarity PPM.

• Microsoft Power Platform, Copilot and AI use cases in business processes.