Workday Specialist HCM

Workday Specialist (HCM)

Employment Type: Full-Time Employee/Direct-Hire

Workplace Environment: Hybrid (3 days onsite, 2 days WFH)

Location: Chatsworth, CA

Industry: Non-profit

Salary: $134,000 - $160,000

SUMMARY:

Under general supervision, the Workday Specialist, P&C will serve as a key contributor in the administration, configuration, and optimization of our Workday Human Capital Management (HCM) system. This position collaborates closely with People & Culture to translate business requirements into effective Workday solutions. The Specialist continuously identifies opportunities for process improvement and automation, ensures compliance with employment regulations, and maintains comprehensive system documentation.

The Workday Specialist plays a critical role in maximizing the organization's Workday investment by delivering optimized solutions, supporting strategic workforce initiatives, and providing an excellent user experience that enables efficient human resources operations across the enterprise.

ESSENTIAL DUTIES & RESPONSIBILITIES:

System Administration & Configuration (35%)

• Administer and configure Workday HCM modules including Core HCM, Talent Management, Compensation, Benefits, Time Tracking, LMS, ATS, Payroll, and Absence Management.


• Maintain system integrity through regular audits, testing, and validation of business processes


• Configure and maintain security groups, roles, and permissions in alignment with organizational policies


• Manage system updates and bi-annual Workday releases, including testing and implementation

Business Process Management (35%)

• Design, build, and maintain business processes, calculated fields, and business process framework components.


• Optimize workflows to improve efficiency and user experience


• Document system configurations, processes, and procedures


• Partner with HR and business stakeholders to translate requirements into technical solutions

Support & Training (10%)

• Provide tier 2/3 support for Workday-related inquiries and issues


• Develop and deliver training materials and sessions for end users and P&C staff


• Create and maintain user guides, knowledge base articles, and standard operating procedures


• Troubleshoot system issues and work with Workday support as needed

Reporting & Analytics (10%)

• Create and maintain advanced, calculated, and composite reports using Workday Report Writer


• Develop dashboards and analytics to support data-driven decision making


• Ensure data accuracy and integrity across all Workday modules


• Support month-end, quarter-end, and year-end reporting requirements

Integration & Data Management (10%)

• Support Workday integrations with third-party systems (payroll, benefits, time tracking, etc.)


• Perform data loads, updates, and mass changes using EIBs (Enterprise Interface Builder)


• Validate data integrity during system implementations and ongoing operations


• Collaborate with IT teams on integration testing and troubleshooting

Non-Essential Duties & Responsibilities (5%)

• Maintains awareness of current trends in technology systems with a focus on supporting product changes and services development, delivery, and support, and applying new technologies.


• Participates in departmental, agency and professional meetings and workgroups, as assigned.


• Perform other duties and responsibilities, as assigned.

REQUIRED EXPERIENCE & SKILLS:

Minimum Requirements:

• Education: Bachelor's degree in Information Systems, Business Administration, or related field OR an equivalent combination of education and directly related professional experience that demonstrates the knowledge, skills, and abilities required to perform the essential job functions.


• Minimum of 3 years of experience administering and configuring Workday HCM, including but not limited to Onboarding, Recruiting, Core HCM, Advanced Compensation, Benefits, LMS, ATS, and Payroll


• Demonstrated understanding and configuration of HR business processes, standard reports, calculated fields and practices


• Experience configuring Workday security, domains, and business process framework


• Experience working with EIBs and data management

Technical Requirements:

• Advanced Proficiency in Workday Report Writer and calculated fields

Preferred Requirements:

• Education: Master's degree in in Information Systems, Business Administration, or related field


• Experience: 5 years of experience in Workday HCM administration and configuration, including Prism, Journeys, and messaging


• Professional/Technical Certifications: Hold or ability to obtain or qualify for a Workday certification

Behavioral & Soft Skills:

• Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.


• Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking.


• Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.


• Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met


• Show ability to have flexibility, maturity of judgment, and ability to work collegially.


• Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.


• Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.


• Adherence to technological security in accordance with Agency policy and legal requirements.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.