Apply Now

Service Management Specialist

Chandler, AZ, US • Posted 2 days ago • Updated 2 days ago

Contract Independent

Contract W2

24 Months

No Travel Required

On-site

$50 - $55/hr

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

DATA CENTER
DATACENTER
DATA CENTRE
ASSET
INVENTORY
ASSET MANAGEMENT
ASSET TRACKING
ASSET VERIFICATION
ASSET AUDIT
RECONCILIATION
PHYSICAL INVENTORY
SERVICENOW
SERVICE NOW
SNOW
NLYTE
DEVICE42
OPENDCIM
SUNBIRD
TRELLIS
ECOSTRUXURE
STRUXUREWARE
FNT COMMAND
SMARTZONE
DCIM
SERVER
STORAGE
NETWORK
RACK
CABLING

Summary

Job Title: Service Management Specialist Job ID:26-03129 Location: Chandler AZ,

Duration: 24 months of contract
Job Summary

We are seeking a Service Management Specialist to support day-to-day asset management activities within a Data Center environment. This is an operational role requiring hands-on work with physical IT assets, asset verification, and ticket management using ServiceNow.
The ideal candidate will have experience using ServiceNow as an end user (not as a Developer, Administrator, or Implementation Consultant) along with working knowledge of Data Center Infrastructure Management (DCIM) tools. Responsibilities include verifying asset information, validating asset tags, identifying discrepancies, and creating ServiceNow tickets to ensure accurate asset records.
Key Responsibilities

Perform physical verification of IT assets within the Data Center.
Validate asset tags and ensure asset information matches inventory records.
Identify discrepancies in asset records and create/update asset-related tickets in ServiceNow.
Use ServiceNow to track asset-related requests and maintain accurate documentation.
Utilize DCIM tools to verify asset locations, rack positions, power assignments, and infrastructure inventory.
Support asset inventory, audits, and reconciliation activities.
Work closely with Data Center Operations, Infrastructure, and Asset Management teams to maintain accurate asset records.
Follow established asset management processes and documentation standards.
Assist in maintaining accurate asset and location data across enterprise asset management systems.

Required Skills

Experience using ServiceNow as an end user for ticket creation, updates, and asset-related activities.
Experience using one or more DCIM (Data Center Infrastructure Management) tools such as:
Nlyte
Sunbird DCIM
Schneider Electric EcoStruxure IT / StruxureWare
Vertiv Trellis
FNT Command Platform
Device42
Panduit SmartZone
OpenDCIM
Experience performing physical IT asset verification, inventory management, and asset audits in a Data Center environment.
Ability to identify discrepancies between physical assets and inventory records.
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Ability to work independently in a fast-paced Data Center environment.

Preferred Qualifications

Experience supporting enterprise Data Center operations.
Familiarity with IT asset lifecycle management.
Experience participating in asset inventory reconciliation and audit activities.
Basic understanding of servers, storage, networking equipment, racks, cabling, and power infrastructure.
Familiarity with barcode scanners, asset tagging processes, and inventory tracking systems.m

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sunrise
Position Id: 9025182
Posted 2 days ago

Contact the job poster

Jayabalaji Subbaroyal

Recruiter @ Sunrise Systems, Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Phoenix, Arizona

•

13d ago

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Le

Full-time

USD 65,000.00 - 85,000.00 per year

Cybersecurity Engineer III

Phoenix, Arizona

•

Today

Job Description Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Cyber

Full-time

USD 103,750.00 - 174,750.00 per year

EUC technician/Site IT Support

Phoenix, Arizona

•

17d ago

EUC technician/Site IT SupportOnsite Locations: Phoenix, AZ / Tempe, AZ / Glendale, AZ5 - 10 yearsof experienceJob DescriptionMust Have Technical/Functional Skills Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to

Easy Apply

Full-time

50,000 - 60,000

Service Management Specialist

Chandler, Arizona

•

Today

Job Title - Service Management Specialist Location - Chandler, AZ 85226 Contract - W2 or C2C Duration - 12 months Service Management Specialist Required Skills: Lead engagements, ensuring that deliverables meet contract and work plan objectives and strengthen END USER relationships through daily END USER interactions, understanding business objectives and communicating expectations to the engagement team.Work independently and/or lead small teams to ensure successful delivery of ServiceNow eng

Easy Apply

Contract, Third Party

$45 - $55

Search all similar jobs

More jobs at Sunrise Systems, Inc. in Chandler, AZ

Service Management Specialist

Dice Job Match Score™

Job Details

Skills

Summary

Jayabalaji Subbaroyal

Similar Jobs