Enrollment Specialist

Job Title: Enrollment Specialist
Location: Dayton, Ohio
Type: Contract
Work Model: Remote
Hours: 40.0 hours per week
Security Clearance: Not specified

Responsibilities
• Manage maintenance of membership records, including reviewing files and data entry into eligibility systems
• Respond to work queues and communicate new membership information to relevant parties
• Complete notifications of eligibility to internal and external customers
• Access state and government systems to review eligibility status
• Handle daily pre-processor exceptions and perform other related functions as requested

Requirements
• High School Diploma or equivalent
• Minimum of one (1) year of previous CareSource experience or equivalent managed care experience servicing Medicaid and Medicare preferred
• Proficiency with Microsoft Word and Excel
• Excellent verbal and written communication skills
• Attention to detail and ability to work independently and within a team environment
• Familiarity with the healthcare field; knowledge of Medicaid and Medicare is preferred
• Strong critical listening, thinking, and problem-solving skills
• Proper grammar usage, good phone etiquette, and customer service orientation
• Time management skills and decision-making abilities

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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#LI-Ref: #861-Cincinnati-S1