Oracle Utility Customer Care and Billing

Role Descriptions: Understanding of CCB v2.7.0.3 and any experience with v25.4.,

Bill & Letter Composition, Billing (including gas, electricity, non-utility, and whole,

Customer Care processes, Credit & Collections, Field Work, Financials,

Gas Transport, Meter Reading, Payments, Rates, Asset Management (meters),

Field Activities, Sync Requests, Batch Jobs

Technical Skills - Java, SQL, Groovy, IWS Service, SOAPUI, Scripts, PL/SQL, Jenkins, WebLogic, VM , Bundles

Helpful - understanding of CCB v2.7.0.3 and any experience with v25.4.



Testing and Functional Skill

create, configure, troubleshoot

Configure new CIS divisions and dependencies

3rd party integrations (think things like bill print extract, energy efficiency program vendors, etc.)

MDM interval/trend

FA/SA creation

Collections Templates/Processes



Roles & Responsibilities



Set up and configure Oracle CC&B applications to meet client-specific utility billing needs

Prepare functional and technical design documents need basis

Prepare application and business process flows.

Strong analytical skills with strong attention to detail

Strong written and verbal communication skills

Collaborate with business analysts to gather and understand requirements.

Conduct unit testing and support system integration testing.



Desirable Skills:

Keyword:

Skills: Functional - Oracle Utility Customer Care and Billing

Experience Required: 6-8