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Adobe Commerce (Magento) and AEM Lead Engineer

Plano, TX, US • Posted 22 hours ago • Updated 22 hours ago

Contract W2

Contract Corp To Corp

Contract Independent

18 Months

Occasional Travel Required

Able to Sponsor

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Adobe
Magento
Adobe Experience Manager
SLA
Incident Management

Summary

Role: Adobe Commerce (Magento) and AEM Lead Engineer

Duration: 12+ months

Location: Plano, TX

Role Summary

The Onshore Lead Engineer will serve as the primary operational lead for Adobe Commerce (Magento) and Adobe Experience platform support activities during business hours. The role is responsible for driving incident coordination, stakeholder communication, operational governance, and service stability across Adobe Commerce, AEM, Adobe Analytics, and related integrations.

Key Responsibilities

Lead operational support for Adobe Commerce (Magento) and Adobe Experience applications
Coordinate resolution of P1/P2 incidents across commerce, content, and integration layers
Manage war-room calls, stakeholder communication, and escalation management
Oversee Magento storefront stability, checkout workflows, payment integrations, and order lifecycle support
Coordinate AEM Author/Publish/Dispatcher operational activities
Ensure SLA adherence, incident tracking, and operational reporting
Drive Root Cause Analysis (RCA) and preventive action tracking
Review deployment readiness, rollback plans, and post-release stabilization
Govern shift handovers between onshore and offshore teams
Collaborate with Boost engineering, release management, infrastructure, and vendor teams

Required Skills

Adobe Commerce (Magento) operations and troubleshooting
AEM operational support knowledge
Commerce APIs (REST/GraphQL), integrations, caching, and CDN concepts
ServiceNow, monitoring, and incident management tools
Strong stakeholder communication and leadership skills
Experience managing production incidents in 24×7 environments

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91131484
Position Id: 9072156
Posted 22 hours ago

Contact the job poster

Avinash Rai

Talent Acquisition Manager @ Daten Technology Solutions

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