Location: Avon, Colorado
Employment Type: Part-Time
Pay Rate: $25.00 per hour
Schedule: Friday to Sunday | 10:00 AM - 6:00 PM
Citadel Security USA is hiring a part-time Unarmed Security Officer for daytime coverage. This role focuses on supporting a safe, orderly, and guest-friendly environment by combining routine patrol activity, system monitoring, and direct interaction with guests and staff.
This assignment is well-suited for someone who is attentive, professional, and comfortable working in a customer-facing setting where service and security go hand in hand.
Key Responsibilities - Conduct regular patrols of lobbies, hallways, parking areas, and restricted spaces
- Monitor surveillance systems including CCTV and alarm systems
- Respond to incidents such as fire alarms, medical situations, and disturbances
- Enforce property rules, safety procedures, and company policies
- Provide assistance to guests with directions, questions, or concerns
- Maintain a visible, friendly presence to promote a safe environment
- Handle complaints and conflicts professionally and de-escalate when necessary
- Monitor entrances and exits and verify credentials for staff, vendors, and visitors
- Issue and track keys or access credentials as required
- Document incidents, accidents, or unusual activity in detailed reports
- Maintain accurate daily activity logs and report hazards to management
Position Requirements - Valid Driver's License
- Strong communication and customer service skills
- Ability to remain calm and professional in high-pressure situations
Preferred Qualifications - Previous experience in hospitality or hotel security
- Experience with CCTV monitoring and access control
- Strong conflict resolution and de-escalation skills
Work Environment - Hotel and resort setting with frequent guest interaction
- Combination of indoor and outdoor patrols
- Requires standing, walking, and maintaining awareness throughout the shift
Equal Opportunity Employer Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.