IT Manager (Infrastructure & Enterprise Systems)
Full Time
No Travel Required
On-site
Depends on Experience
Icon International Group LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- Microsoft Dynamics
- Cisco
- IT Management
Summary
Position -IT Manager
Fulltime RoleWe are looking for a hands-on IT Manager who can set strategy and mentor a junior team – meaning, you might be directing the team during the day, or rolling up your sleeves and working late hours on a server migration, or coming in on a weekend to perform upgrades when downtime is lowest.
Key Responsibilities (Leadership & Management)
- Act as the technical lead/PM for our migration to Microsoft D365/Salesforce. You will oversee the administration and strategic usage of Microsoft Dynamics 365 (D365) and Salesforce Cloud, ensuring data integrity and user adoption.
- Create, document, and enforce comprehensive IT policies (Acceptable Use, BYOD, Incident Response) and Cybersecurity Policies (NIST alignment) to protect company assets and ensure compliance.
- Responsible for forecasting, creating annual capital (CAPEX) and operational (OPEX) budgets, and tracking ROI on technology investments.
- Manage all third-party relationships, including ISPs, hardware suppliers, and software vendors.
- Team Leadership: Mentor the support team, handle escalations, and foster a culture of technical curiosity.
Key Responsibilities (Technical & Architecture)
- Design and manage a high-availability network utilizing Cisco Data Center and Enterprise routing platforms.
- Manage a multi-hypervisor environment; you will maintain legacy Proxmox clusters while architecting and building Windows Hyper-V Failover Cluster and/or VMware vSphere environments.
- Oversee the physical health, firmware updates, and warranty management of our Dell and HPE servers.
- Architect high-availability file services using DFS and manage Hybrid Identity (AD + Entra ID).
- Manage Enterprise SANs (IBM) and ZFS storage arrays to ensure RPO/RTO goals are met.
Hands-on Technical Requirements / Qualifications
- 10+ years overall IT experience in a workplace setting
- At least 5 years'''' experience leading others in a technical environment
- Ability to wear many hats and pivot quickly
Our Environment
Enterprise Software & Cloud:
- Experience administering or managing integrations for Salesforce Cloud and Microsoft Dynamics 365
- Expert-level administration of the M365 ecosystem (Intune, Teams, Exchange Online)
Server Hardware & Infrastructure:
- Lifecycle management of Dell PowerEdge and HPE ProLiant servers
- Proficiency with iDRAC (Dell) and iLO (HPE) for remote console access, BIOS updates, and hardware monitoring
- Experience with RAID controller configuration, drive replacements, and memory upgrades.
Enterprise Networking (Cisco Focused):
- Cisco Nexus series (Leaf/Spine architecture, NX-OS command set, Fiber connectivity)
- Cisco ASR routers for high-throughput edge routing and Catalyst switches
Virtualization:
- Experience designing Hyper-V Failover Clusters (Cluster Shared Volumes, Live Migration)
- Management of VMware vSphere and Proxmox VE clusters
Windows Systems Administration:
- Implementation and management of Distributed File System (DFS)
- Strong experience with Windows Server, Active Directory, DNS, DHCP, and Group Policy (GPO)
Storage:
- Management of Enterprise SAN arrays (IBM FlashSystem)
- Advanced file system management using ZFS (Datasets, Snapshots, Replication)
Security & Wireless:
- pfSense firewall administration (Traffic Shaping, HA Proxy, OpenVPN)
- Enterprise Wireless AP Management
Backup:
- Veeam Backup & Replication for virtualized workloads
Preferred Certifications:
- Cisco CCNP (Enterprise or Data Center)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- VMware Certified Professional (VCP)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: PTPvzwywPo8SAB4
- Position Id: 9002285
- Posted 2 hours ago
Company Info
About Icon International Group LLC
We are a leading provider of expert IT Staffing and IT solutions, dedicated to empowering businesses of all sizes across both public and private sectors. Our mission is to deliver tailored solutions that meet the unique needs of each client, whether they require full-time placements, subcontractors, temporary labor, contingent staffing, or staff augmentation.
With a focus on innovation and efficiency, we specialize in a wide range of technology solutions, including cloud applications, CRM systems, App development, API integration, AI chatbots, data services, and automation tools. Our team of experienced professionals is committed to addressing diverse staffing requirements and providing strategic IT expertise, ensuring that your organization can thrive in an ever-evolving digital landscape.
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