Amelia Developer


iTech US, Inc.
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Job Details
Skills
- Voice Bot
- NLP & Machine Learning
- Python
- Conversational AI Platform
Summary
Position: Amelia Developer
Location: San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ
Duration: 6+ months contract
Job Description:
Amelia Developer ( Voice & Chat )
Key Skills & Experience to Highlight:
- Conversational AI Platform Experience: Direct experience with Amelia (formerly IP soft) is primary.
- Voice Bot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
- NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
- Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).
- Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like ServiceNow, Jira, Rally, contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React JS.
- Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.
- Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT.
Education: At least a bachelor’s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
- Dice Id: 80181903
- Position Id: 306IT_0309_02
- Posted 2 days ago
Company Info
iTechGRC enables businesses to collect and integrate risk, compliance, audit, and third-party vendor data across the organizational silos to derive actionable business intelligence. We are a part of iTechUS, Inc, which has been there for over 20 years and is a leading business growth solutions provider. The team has transformed over 500 companies in every industry, focusing on performance, reliability, security, flexibility, and cost-efficiency.
We established iTechGRC to provide and implement the next generation of integrated risk management solutions that utilize the latest technology to help you achieve risk and compliance objectives. Guided by the vision of our Chairman and Chief Executive Officer, Kishore Khandavalli, we go beyond standard checklist activities and instead employ a targeted and tailored approach for the unique GRC needs of each customer.


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