Job#: 3028531 Job Description: Software Engineering Support Analyst II
Location: Redmond, Washington (Onsite)
Employment Type: 2 Year Contract
Role Overview
This position provides technical support for the creation and delivery of software products. The role involves conducting technical research and collaborating with developers on the design, development, and usage of software development tools and systems. As a skilled specialist, you will contribute to the development of new concepts and techniques, working independently on complex assignments that require a high degree of judgment and initiative.
Key Responsibilities
- Provide technical support across the full software development lifecycle, from design through release.
- Collaborate with developers on the research, design, integration, and improvement of development tools and systems.
- Administer, troubleshoot, and optimize systems used for configuration management, builds, releases, and change control.
- Support documentation, code integration, testing activities, and delivery tracking for software products.
- Lead projects or teams within your technical domain, setting methods and procedures for new assignments.
- Apply advanced technical expertise to solve complex problems with minimal oversight.
- Develop or contribute to new concepts, techniques, and process improvements.
- Work independently to manage unique or ambiguous technical situations requiring strong judgment.
- Perform physical infrastructure tasks such as de-racking, moving, and re-racking network equipment.
- May supervise the activities of other non-exempt team members.
Required Qualifications
Education: A technical bachelor's degree or equivalent experience.
Experience: A minimum of 3 years of related experience in Software Development or Support.
Technical Skills:- Strong UNIX skills.
- Knowledge of TCP/IP.
Work Environment
This is an onsite, third-shift position. The work schedule is from 10:00 PM to 6:00 AM.
Compensation & Benefits
The pay rate for this position is between $22.00 and $27.00 per hour. A comprehensive benefits package is available to eligible employees.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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