Senior Network Engineer

JOB ID: 26000183

Milton Hershey School (MHS) is one of the worlds best pre-K through 12th grade private schools, where approximately 2,200 students from disadvantaged backgrounds are provided with a cost-free home and a top-notch education. Thanks to the generosity of Milton and Catherine Hershey in 1909, the school is fully endowed today, with the resources to ensure students can thrive. The school has prepared over 12,000 graduates to lead fulfilling and productive lives and is expanding to serve more students for future generations.

MHS is seeking a full-time on-site Senior Network Engineer with compensation starting between $92K - $122K, depending on experience & qualifications, plus an excellent benefits package. The Senior Network Engineer is part of our Infrastructure Team and one of three professionals that oversee the campus network, telecommunication and cable plant systems that span over 6,000 acres and encompasses over 350 buildings across Hershey, PA. This position is responsible for overseeing the design, implementation, and support of core infrastructure technology systems and services. This includes wired and wireless data networks, inside and outside cable plants, VoIP phone systems and other telecom systems/services.

Key responsibilities:

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  Work with our team of 30+ IT professionals and 3rd party contractors to ensure their data and telecom system needs and the needs of the school are met in a timely manner.

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    Mentors the Infrastructure Specialist responsible for daily ticket resolution and system administration and fosters the growth and professional development of other IT team members.

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  Support our existing core infrastructure technology and ensure the following work is performed in a professional, consistent, and timely manner:

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    Preventative maintenance and patching

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    Proactive monitoring of all critical systems to identify issues ensure 24x7x365 up-time by troubleshoot and resolve issues in a timely manner

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    Provide after-hours support for critical systems on a rotating basis ensuring prompt respond, resolution and communication

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    Respond to all routine daily tasks

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  Oversee all core data and telecom infrastructure technology projects from start to finish

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    Participate in the creation and vetting of RFP, RFI, RFQ, and ROI documents

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    Evaluate solutionsoptions, present findings to management, and make recommendations

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    Create and update project plans, schedules and statuses on a timely basis

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    Ensure projects are prioritized and completed in a timely and professional manner with attention to detail and ensuring key stakeholders are kept informed on the status. This includes effectively collaborating with other members of the IT department and other leadership and positions around the campus.

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    Design and implement core infrastructure technologies for campus construction projects

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  Perform general administrative tasks

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    Assist with creating and maintaining policies and procedures relating to core data and telecom technology systems and services

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    Collaborate with the IT Information Security Team to identify and implement approved security controls to ensure vulnerabilities and risks are mitigated in a timely manner.

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    Assist the Dir. of Infrastructure with maintenance and support contracts for all required services.

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    Create and maintain accurate infrastructure system documentation and policies.

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    Assist with annual operating and capital budget planning for data and telecom systems.

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Qualifications:

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  Bachelors degree in computer science, information technology, or related discipline, or an equivalent combination of education and relevant experience

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  At least five years of experience in a related role, including demonstrated expertise in designing, implementing, and managing enterprise data center and campus network infrastructure

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  Experience managing and delivering IT projects in a mid-sized to large enterprise network environment

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  Experience and proficiency in network protocols, including TCP/IP, BGP, OSPF, VLANs, IEEE 802.1x, Multicast, and 802.11 Wi-Fi protocols

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  Experience and proficiency in configuring and troubleshooting network devices, including routers, switches, and firewalls

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  Demonstrated skills troubleshooting and supporting a wide range of infrastructure technologies including HP/Aruba Switching and Wireless, Palo Alto Firewalls, and Infoblox IPAM

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  Experienced with network security principles and best practices

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  Ability to evaluate new technologies and assist with setting strategic direction to meet the changing needs of the school

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  Strong communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders

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  Exceptional customer service experience and organizational skills

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  Excellent analytical skills and the ability to solve complex business and technical problems

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  Excellent verbal and written communicate skillsand ability to present technical information in laymans terms

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  Demonstrated initiative, good judgement, and ability to achieve meaningful results

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  Must demonstrate a high degree of integrity as all MHS staff are role models for students

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  Eager to actively engage with students beyond the job responsibilities.

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