Tech II - IT End User Services

Las Vegas, NV, US • Posted 18 hours ago • Updated 7 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Architectural Design
  • Telecommunications
  • Network
  • Mentorship
  • Training
  • Inventory
  • Analytical Skill
  • Conflict Resolution
  • Problem Solving
  • Customer Service
  • Mobile Devices
  • Communication
  • Recruiting
  • SAP BASIS

Summary

Company Description

Job Description

The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

Key Responsibilities:
  • Diagnose and resolve PC, Mac, and Telecom related issues.
  • Assist with network and engineering teams when required.
  • Function as an escalation point for lower level technicians.
  • Mentor and lead other team members.
  • Analyze and prioritize incoming issues.
  • Provide instruction for procedural and technical issues.
  • Work with other departments to come up with solutions to situations.
  • Schedule, setup, and organize the IT portion of special events.
  • Schedule and organize the IT portion of department moves.
  • Maintain and evaluate IT inventory.
  • Support and assist Executive staff to issues.

Qualifications
  • Strong analytical and problem solving skills.
  • Initiative to see issues through to resolution.
  • Strong and professional customer service skills.
  • Experience with installing and troubleshooting client PC devices.
  • Experience with installing and troubleshooting Hotel and Casino applications.
  • Experience with all variety of mobile devices.
  • Strong written and verbal communication skills.
  • A valid Nevada Gaming License is required and must be obtained before entering this position.
  • Must be 21 years of age or older to apply.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122964
  • Position Id: 63b098df53aa5b9e2a31648d4bcb5888
  • Posted 18 hours ago
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