Senior IT Manager – ERP (Oracle)(Only Visa Independent Candidate/W2)

Key Responsibilities

• Manage daily IT operations for enterprise ERP applications supporting order management, procurement, inventory, supply chain, warehousing, transportation, and logistics.
• Provide technical leadership and hands-on troubleshooting for ERP production issues, integrations, interfaces, workflows, data errors, and recurring incidents.
• Lead root-cause analysis and corrective-action efforts to reduce production issues, maintenance tickets, and resolution times.
• Support multiple ERP modules, preferably within Oracle EBS, Oracle Fusion, SAP ECC, or SAP S/4HANA environments.
• Oversee EDI, API, middleware, message-queue, and file-based integrations between ERP platforms, customers, vendors, warehouses, 3PL providers, and transportation partners.
• Support WMS, TMS, inventory planning, order-to-cash, procure-to-pay, and related supply-chain systems.
• Use KPIs, dashboards, reporting, monitoring, and automation to improve system reliability and operational performance.
• Manage system enhancements, upgrades, testing, releases, change management, and production deployment activities.
• Partner with business leadership, global IT teams, technical teams, vendors, and external service providers.
• Lead and develop a team of four or more IT professionals.
• Define and maintain the ERP technology roadmap while balancing system stability, scalability, cost, and business value.
• Ensure compliance with IT controls, security, documentation, change-management, and audit requirements.
• Learn and support Midea’s internally developed and homegrown applications alongside its broader ERP environment.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Supply Chain, Logistics, Business, or a related field.
• 15+ years of ERP, enterprise applications, supply-chain technology, or related IT experience.
• Experience supporting ERP systems within a large-scale, global, multibillion-dollar organization.
• Deep functional and technical knowledge across multiple Oracle or SAP modules.
• Strong experience with order management, procurement, inventory, warehousing, transportation, logistics, and international supply-chain operations.
• At least five years of experience in application operations, production support, system maintenance, and integration troubleshooting.
• Strong knowledge of EDI, APIs, middleware, message queues, data interfaces, and file-based integrations.
• Proven experience troubleshooting complex ERP and supply-chain production issues.
• Strong background in incident management, problem management, root-cause analysis, and continuous improvement.
• Experience managing technical teams, vendors, and cross-functional delivery partners.
• Ability to communicate effectively with both business stakeholders and technical teams.

Preferred Qualifications

• Oracle EBS, Oracle Fusion, SAP ECC, or SAP S/4HANA experience.
• Experience within global manufacturing, consumer products, appliances, retail, distribution, or logistics organizations.
• Experience supporting WMS, TMS, inventory-planning, EDI, and 3PL integrations.
• ITIL, Lean Six Sigma, Agile, PMP, CSCP, CPIM, or related certifications.

Success Measures

• Reduction in recurring incidents and maintenance tickets.
• Faster production-issue resolution and stronger root-cause remediation.
• Improved ERP and integration reliability, uptime, and operational visibility.
• A clear ERP technology roadmap aligned with business priorities.
• Strong performance across the internal IT team, vendors, and business partnerships.