We are seeking experienced Software Developers, Contact Center Engineers, QA Automation Engineers, and Database Administrators to support enterprise healthcare applications, contact center platforms, and business-critical technology systems.
The ideal candidates will have experience in full-stack development, Java, .NET, REST APIs, Salesforce automation testing, NICE CXone, Google Contact Center AI, software test automation, and database administration.
Candidates will work closely with application development, QA, infrastructure, contact center, and business teams to deliver scalable, reliable, and secure healthcare technology solutions.
Key Responsibilities:
Software Development:
Develop and maintain full-stack web applications supporting healthcare business operations.
Build front-end and back-end application components using JavaScript, Java, .NET, Python, and Node.js.
Develop Java applications and RESTful APIs using Spring and Spring Boot.
Build and integrate APIs and support application deployments.
Write unit tests, troubleshoot application issues, and support production environments.
Participate in code reviews and Agile development activities.
Contact Center Engineering:
Lead the design, development, and implementation of Google Contact Center AI solutions.
Develop and configure NICE CXone contact center solutions.
Build system integrations, contact center workflows, and call-flow configurations.
Work with business stakeholders to translate requirements into technical solutions.
Provide technical leadership, mentor developers, and review engineering deliverables.
QA Automation and Testing:
Design, develop, and maintain automated testing frameworks.
Perform UI, API, functional, and regression testing.
Develop and maintain Salesforce (SFDC) automation testing solutions.
Validate application functionality and integrations.
Identify, document, and track defects through resolution.
Integrate automated testing into CI/CD pipelines.
Collaborate with development and QA teams to improve software quality.
Database Administration:
Install, configure, and maintain enterprise database systems.
Perform database backup, recovery, and restoration activities.
Monitor and optimize database performance.
Manage database security, availability, and access controls.
Troubleshoot database issues and provide production support.
Ensure database operations meet enterprise security and compliance requirements.
Required Technical Skills:
Full-stack application development.
Java, JavaScript, .NET, Python, and Node.js.
Java Full Stack development.
Spring Framework and Spring Boot.
SQL and relational databases.
REST API development and integration.
Google Contact Center AI.
NICE CXone contact center platform.
Salesforce (SFDC) automation testing.
SDET and test automation.
Selenium or similar automation frameworks.
UI and API automation testing.
CI/CD pipeline integration.
Database Administration (DBA).
SQL performance tuning, backup, and recovery.
Preferred Qualifications:
Experience developing and supporting enterprise healthcare applications.
Experience with contact center platforms and integrations.
Strong software development and automation testing experience.
Experience supporting production environments.
Knowledge of database security and performance optimization.
Experience with Agile development methodologies.
Strong communication and cross-functional collaboration skills.
Experience working in healthcare or other regulated environments.
Working knowledge of HIPAA and PHI data handling.
Healthcare Domain Requirements:
Understanding of healthcare business applications and operations.
Knowledge of HIPAA compliance requirements.
Experience handling Protected Health Information (PHI) securely.
Additional Information:
This is an onshore healthcare technology opportunity in the United States. Candidates should have relevant hands-on experience in one or more of the above software development, contact center, QA automation, or database administration areas.
Work Authorization: Must be legally authorized to work in the US. H-1B transfers supported for qualified candidates. All applicants considered without regard to citizenship status or national origin.
Equal opportunity employer.
