Business Analyst

Description
This position will support the Inventory Solutions technology team with the discovery, development, delivery and maintenance of the FordDirect Vehicle Locator Plus application. This candidate will be responsible for solving dealer inventory issues and driving technical direction of the new inventory features. The candidate must communicate and work well in a team atmosphere to deliver quality solutions to complex business needs. The candidate needs to be able to support all aspects of the project lifecycle, including Behavior Driven Design and post-production support.
Vehicle Locator Plus is a dealer-facing tool. The primary use case is where a customer is looking for a Black Ford Explorer 2022 Limited with certain features, and they don't have one on the lot, but they have Red. Dealer can go into this application & do a search, and based on the specific criteria, they can find every vehicle that matches that criteria across the US - will sometimes make a trade with another dealer. Connected Vehicle data gives more information on what's on your lot - can see what vehicles are on their way, what ETA is for vehicle to be delivered + ability to choose what vehicles are made available to the general public.
1. Ability to self-manage and prioritize work schedule per business needs
2. Strong communication, facilitation and vendor management skills *to interact with technical and non-technical stakeholders*
3. Understanding of software development lifecycle (SDLC) and methodologies like Agile or Scrum*
4. Understanding/experience with Dealer Inventory Systems
5. Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.
6. Ability to prioritize issues with business effectively
7. Ability to work flexible hours to support application launch and production outages if necessary
9. Experience with gathering business requirements and generating creative IT solutions
10. Excellent written and verbal communication skills
11. Experience in automotive related work or industry, particularly dealer facing is a plus
12. Experience with cloud data platforms such as Azure
13. Strong ability to analyze complex datasets and derive actionable insights
14. Ability to create detailed technical documentation and reports
15. Experienced in using project management skills such as Jira*
Skills
Business analysis, Agile, Requirements gathering, Sql
Top Skills Details
Business analysis,Agile,Requirements gathering,Sql
Additional Skills & Qualifications
1. Manage small feature requests within an Agile solution delivery process
2. Author, maintain and manage technical product requirements
3. Document discovery of necessary efforts, identify and monitor project risks
4. Provide user level technical support of implemented products
5. Manage scope change, feature requests and project related defect tickets
6. Consult with business team to gather business needs and objectives
7. Special ad-hoc requests for the client technology team
8. Troubleshoot and own project issues from start to completion
9. Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds
10. Create, modify and update training materials
Must have Bachelor's degree, preferably in a technology or business related area - BA/BS
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Dearborn, MI.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Dearborn,MI.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.