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We are seeking candidates who possess experience with Project Management and leading people systems; specifically working with Workday HCM, to work onsite in Newport Beach, CA or in Charlotte, NC. This role is W2 hourly with Roth Staffing (Ledgent Tech is a division of Roth), so no 3rd party candidates can be considered.
We are seeking a hands-on Lead Systems Analyst with strong Project Management/Scrum Master experience to support and lead HR systems operations. This role will oversee day-to-day activities while partnering closely with leadership during a major transformation initiative.
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Key Responsibilities
- Serve as the primary escalation point for HR systems operations, managing high-volume, fast-paced issues
- Lead incident management and triage, partnering closely with technology teams
- Own backlog prioritization and guide the team on delivery and execution
- Drive day-to-day operational management while supporting larger transformation efforts
- Communicate effectively with global stakeholders, including creating and delivering enterprise-wide communications for HR-related system events
- Support system configuration, reporting, and data analysis as needed
- Manage change control processes, including Workday releases
- Develop documentation, reporting, and PowerPoint materials, including stakeholder identification and communication plans
- Build an understanding of system integrations and end-to-end touchpoints
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Qualifications
- Strong experience in HR systems (Workday required; LMD or other TA tools preferred)
- Proven background in project management and/or Scrum leadership
- Experience managing global stakeholders and cross-functional teams
- Ability to operate as a hands-on operator and strategic partner
- Strong analytical, communication, and documentation skills
- Background in HR environments is required
JOB DESCRIPTION
The Sr. People Systems Analyst I, you will play a pivotal role in supporting PX Transformation and strategic enterprise initiatives by providing expert administration and support for Workday and the broader HR technology portfolio. The ideal candidate will have a strong understanding of Workday, HR processes, the system development lifecycle, agile methodology, data management, report writing, exceptional analytical skills, and an eye for detail. This is a highly collaborative position, and you will partner closely with the Payroll, HR, IT, Legal and Finance stakeholders. As the SME, you will play a crucial role in optimizing HR system functionality through continuous process improvement, automation, or other system enhancements to deliver an excellent and efficient end-user experience while ensuring data & process integrity in our HCM system and all systems are operational and stable.
Key Responsibilities
- Backfill & Coverage: Provide coverage for People Systems team members assigned to transformation and strategic projects, ensuring uninterrupted HR systems operations and compliance.
- Project & Initiative Support: Rotate across high-priority initiatives
- Operational Reporting & Production Support: Support operational reporting, release management, and production support for Workday and related HR systems. This includes incident management, triaging and performing root cause analysis.
- HR Backlog & Compliance: Ensure timely delivery of HR compliance and backlog items, addressing critical BAU and production support tasks.
- Stakeholder Collaboration: Partner closely with Payroll, HR, IT, Legal, and Finance stakeholders, taking a consultative approach to support requests, enhancements, defects, and new functionality.
- Requirements & Configuration: Lead requirements gathering, design, build, test, and deployment of enhancements or new functionality. Document requirements, perform configuration, draft and maintain test plans, user acceptance criteria, and facilitate user acceptance testing and defect management.
- Release Management: Play an active role in bi-annual Workday releases by reviewing release notes, educating end users, recommending and deploying new functionality, and conducting regression testing.
- Training & Documentation: Train end-users on new and existing processes/functionality, and develop and maintain job aids and standard operating procedures.
- Data Integrity & Compliance: Collaborate with the Technology team to ensure data integrity, compliance with data privacy regulations, audit and security best practices, and adherence to enterprise change control and governance.
THE EXPERIENCE YOU WILL BRING:
- Bachelor's degree in information systems, computer science, business administration, or related field.
- 5+ years of experience in Workday configuration, report writing and support, with exposure to high-growth or transformation environments.
- Experience supporting medium to large-scale HR technology system administration in a global environment, with specific experience in Workday HCM and at least one other module (Compensation, Recruiting, Talent Management, Advanced Reporting).
- Strong understanding of HRIS database design, structure, functions, and processes.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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