Desktop Support Technician

Our client is looking for a Desktop Support Specialist who has 5+ years of experience providing onsite support.
Key Skills

• Proficient with Microsoft SCCM and Intune.
• Strong troubleshooting experience with Windows 11, O365, and Active Directory.
• Skilled in supporting and resolving issues on iOS.
• Able to install, configure, and support various hardware such as scanners, printers, mobile devices, and other peripherals.

Role Summary
The IT Site Support Technician handles technical support for devices, applications, peripherals, and related hardware. This role requires more than 5+ years of hands-on deskside or site support experience.
Responsibilities

• Manage break/fix issues and service requests from start to finish.
• Provide support for macOS and iOS and create supporting documentation.
• Install and troubleshoot network devices independently.
• Troubleshoot local server problems, network printers, and device permissions.
• Use monitoring tools to assess system health and share usage guidance.
• Perform warranty repairs on computers and peripherals, especially Dell and HP.
• Support basic troubleshooting for Lexmark/Zebra printers, handheld units, VMUs, and conference room devices.

Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Springfield, IL.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Springfield,IL.
Application Deadline
This position is anticipated to close on Feb 20, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.