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About the Role As a Technical Solutions Lead, you'll collaborate with cross-functional teams to define processes and to deliver high-quality results through well-managed, on time and on budget projects. This is a strategic and hands-on role responsible for driving the discovery, definition, and comprehensive implementation of technical solutions and scalable automation frameworks for our global clients.
We are looking for someone who is passionate about seeking new opportunities to create impactful work. This position acts as a senior technical consultant and orchestrator, combining Technical Program Management, Deep Discovery, and Solution Architecture disciplines. You will be the primary link translating complex client business challenges into technology roadmaps and structured technical requirements and overseeing the end-to-end delivery of innovative tooling and automation project
Responsibilities: - Manage end-to-end project life cycle from briefing, technical development to delivery.
- Develop and help define processes and develop documentation both internally and across multiple client stakeholder groups.
- Develop and manage project timelines, deliverables, and communication across assigned technology programs and projects.
- Conduct thorough technical and business discovery sessions with global client stakeholders to extract, validate, and prioritize complex business and functional requirements.
- Partner with Delivery leads to design and blueprint end-to-end technical solutions, translating business needs into structured tooling roadmaps, integration architectures, and optimized workflows.
- Orchestrate and oversee cross-functional implementation projects, ensuring on-time, high-quality technical build-out and deployment.
- Coordinate with development, data, and innovation teams to ensure seamless technical integration of new tools and automation into complex client ecosystems and with Content Studio leadership to ensure clear implementation and use of tooling across Studio G team.
- Own the technical lifecycle of AI and automation tools-from initial proof-of-concept and pilot to full-scale, governed rollout and continuous optimization.
- Serve as the primary technical point of contact for all tooling, automation, and solution initiatives.
- Define technical KPIs and success metrics to measure adoption, deployment efficiency, and the quantifiable ROI of implemented solutions.
About You The essentials: - 6+ years of experience in Technical Program Management, Solution Architecture, or Technical Consulting, ideally within marketing, creative operations, or digital production environments.
- Proven track record in orchestrating the technical build and deployment of complex, AI-driven, or automation-based tooling projects.
- Strong technical understanding of content orchestration, workflow automation, system integration, and global delivery models.
- High technical literacy and hands-on experience with Generative AI platforms and APIs (e.g., LLMs, image generation).
- High technical literacy and hands-on experience with Digital Asset Management (DAM) systems.
- High technical literacy and hands-on experience with Enterprise workflow automation and management platforms (e.g., Workfront, Monday, or similar).
- Excellent stakeholder management, communication, and coordination skills.
- Ability to operate comfortably in matrixed, cross-functional, and fast-paced environments.
- Comfortable in fast-paced environment, navigating uncertainty and prioritizing when needed.
Not a must, but a plus - Experience in marketing campaign execution (e.g. media, email) and understanding of basic performance metrics.
- Creative agency experience.
- Previous CPG experience
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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What We Offer Benefits - Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company's then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.
Salary Range:
$115,000-$125,000 USD
About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave : Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.
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