JOB DESCRIPTION Job Summary
Provides support for the deployment and integration of Molina enterprise clinical implementations, programs, technologies, and workflows. Ensures alignment with regulatory requirements and organizational goals. Represents as a liaison between clinical, technical, and administrative teams; focuses on planning and executing implementations that fit existing workflows while supporting patient care and operational efficiency.
Essential Job Duties
? Supports planning and execution of clinical system implementations.
? Develops and executes implementation plans, timelines, and milestones.
? Ensures compliance with clinical standards, regulatory requirements, organizational policies, new workflows, and technology.
? Assists during implementation phases to ensure smooth adoption of new workflows and technologies.
? Serves as a resource for clinical teams, addressing questions and resolving issues promptly.
? Delivers post-implementation support to maintain system functionality and optimize performance.
? Provides ongoing support and troubleshooting during and after implementation. Partners with clinicians, administrators, and information technology (IT) teams to ensure seamless integration of solutions.
? Represents as a liaison between clinical teams and technical teams to translate requirements and feedback.
? Monitors implementation progress and identify areas for improvement.
? Collects and analyzes data to measure program effectiveness.
? Recommends enhancements to optimize workflows and system performance.
Required Qualifications
? At least 3 years of direct clinical, health care technology implementation, or clinical program management experience, or equivalent combination of relevant education and experience.
? Registered Nurse (RN) or Advanced Practice Social Worker (APSW), or Licensed Behavioral Health Clinician (MSW, LCSW).Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
? Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Meditech).
? Strong understanding of clinical workflows and health care IT systems.
? Ability to troubleshoot technical issues and provide practical solutions.
? Familiarity with data analysis tools and reporting software.
? Competence in project management tools.
? Ability to collect, interpret, and analyze data to measure program effectiveness.
? Skilled in identifying process gaps and recommending workflow optimizations.
? Critical thinking skills, and ability to resolve implementation challenges quickly.
? Ability to facilitate training and generate stakeholder engagement.
? Ability to explain technical concepts to non-technical audiences.
? Experience managing timelines, deliverables, and priorities in fast-paced environments.
? Ability to adapt to changing requirements and maintain focus on goals.
? Detail-oriented, and committed to accuracy and quality.
? Self-motivated, and ability to work independently or as part of a team.
? Comfortable in high-pressure situations and capable of meeting deadlines.
? Strong collaboration skills, and ability to work effectively with clinical, technical, and administrative teams.
? Strong verbal and written communication skills.
? Microsoft Office suite and applicable software program(s) proficiency.
Preferred Qualifications
? Certified Case Manager (CCM), Certified Professional in Healthcare Management (CPHM),Certified Professional in Healthcare Quality (CPHQ), or other health care or management certification.
? Familiarity with change management principles and process improvement methodologies.
? Experience creating executive summaries and decks; comfortable presenting to varying stakeholders and audiences, including executive leadership.
? Change management experience.
? Medicaid/Medicare/Duals population experience.
? Six Sigma green belt or higher certification.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $83,252 - $171,058 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Never miss an opportunity! Create an alert based on the job you applied for.