Business Analyst Intern- Hybrid Dallas, TX

Put your passion to work and grow your career by learning from healthcare innovators and mentors. By joining our team, you'll work with industry pioneers who do incredible things to move healthcare forward. From day one, you'll work on exciting projects that make a meaningful impact on people's lives. You'll also have incredible opportunities to learn and develop your skills by joining a collaborative team that celebrates and embraces our differences. We have comprehensive leadership and technical development academies to help build your skills and fulfill your career aspirations.

Summary

As a Business Analyst Intern-Hybrid, Dallas, TX, you will support cross functional teams by gathering and analyzing data, documenting business requirements, and assisting with process mapping and workflow improvements. You will apply analytical skills and tools such as Power BI, Tableau, Excel, SQL, and MS Office while contributing to projects involving Procurement, IT Service Management, and Project Management. This role provides hands-on experience with ServiceNow, Visio, and technical writing, enabling you to help streamline operations and enhance business processes across the organization.

Your role in our mission

• Assist in developing business requirements, documentation, and technical writing for new or updated processes.
• Create dashboards, reports, and visualizations using Power BI, Tableau, and Excel to support operational decisions. Use ServiceNow and ITSM frameworks to support ticketing processes and service improvement activities.
• Assists in the research and assessment of business goals and align information technology solutions with business initiatives and serve as the liaison between technical personnel and business area.
• Assists in creating and executing test scenarios to verify system changes are working as designed. Execute systems tests from existing test plans, analyzing test results in various phases.
• Support procurement related analysis, data validation, and supplier related reporting. Maintain and update process maps, workflows, and standard operating procedures using Visio and other tools.
• Collaborate with project managers to track milestones, risks, and deliverables across initiatives. Also, collaborate with cross-functional teams, including developers, engineers, and healthcare professionals, to solve real-world problems.

What we're looking for

• Students in later years of study (Juniors and Seniors) pursuing a BS or MS degree in Computer Science, Mathematics /Statistics, Business Administration or related field.
• Experience or coursework in Procurement, Accounting principles, and/or CRA. Familiarity with IT Service Management concepts, ServiceNow navigation, and general IT workflows.
• Proficiency with MS Office, Excel (pivot tables, formulas), SQL basics, and data visualization tools.
• Ability to create clear, well structured documents, including business requirements and process documentation.
• Detail?oriented and organized, with strong analytical and problem?solving skills. Able to interpret data, identify trends, and support projects in fast?paced, team?driven environments.
• Independent project ownership-process optimization, automation- developing scripts, analyzing data and recommending solutions.

What you should expect in this role

Paid Summer Internship - $20.00 per hour. Timeline: May 19, 2026 - August 8, 2026 (12-week program, 40 hours per week).
Hybrid opportunity in Dallas, TX - Candidate must reside in the Dallas area and vicinity (30 miles around).
The deadline to submit applications for this posting is 3/31/2026.
Video cameras must be used during all interviews, as well as during the initial week of orientation. Photo will be taken for verification in all steps of the recruitment process.
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The pay range for this position is $31,200.00 - $37,450.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.