nCino Business Systems Analyst

nCino Business Systems Analyst - $70k - $90k
Rosemead, CA (Hybrid)
Direct Hire
JPC - 19924

Solugenix is looking for a nCino Business Systems Analyst. This is a direct hire opportunity in Rosemead, CA (Hybrid).

The nCino Business Systems Analyst has a crucial role in supporting the bank's utilization and adoption of the nCino application system. This position involves collaborating with various banking teams to enhance the implementation and support of commercial lending and deposit origination processes. This role serves as a liaison between business and technology teams to ensure that business objectives are met through effective solutions and testing strategies. Furthermore, this position works closely with supporting nCino business and technology teams to ensure system changes and implementations are deployed accordingly.

Qualifications:

• Bachelor's degree in a business or technology field or equivalent work experience.
• 1-3 years of experience in an enterprise IT role or technical-related role required.
• Strong overall technical background.
• Experience with ticketing systems.
  Proficiency in data manipulation or data-related applications.
• Experience with nCino or Salesforce, preferred.
• Experience with ServiceNow, preferred.
• Banking background and experience, preferred.
• nCino Administrator Certification, preferred.
• Salesforce Administrator Certification, preferred.
  

• Strong problem-solving skills.
• Ability to communicate effectively with both internal and external stakeholders.
• Ability to create and maintain documentation for technical processes and configurations.
• Ability to adhere to compliance regulations and policies.
• Ability to understand business processes, industry trends, and strategic goals.

Essential Functions:

• Apply best practice techniques to perform basic administration of nCino using Salesforce's comprehensive configuration tools.
• Diagnose and resolve end-user issues in a manner that exemplifies the Client's high standards of client service.
• Design and maintain custom reports, dashboards, and processes to facilitate comprehensive data analysis and provide strategic business insights.
• Conduct thorough testing of IT-related configuration changes in nCino and document in accordance with the established change management process to ensure adherence to quality control standards.
• Manage the Business Change Request (BCR) process by guiding stakeholders through BCR forms submission, documentation for testing and validation, and official sign-off across environments for enhancements and changes.
• Open and monitor tickets with third-party vendors, including nCino, Sandbox Banking, and Informatica, to resolve issues involving middleware integration and nCino core functionality.
• Collaborate with the institution's managed services vendor to track current projects and feature updates.
• Assist in the creation and upkeep of a centralized repository for routine nCino system administration procedures, such as service account maintenance and regular monitoring of integration processes.
• Develop an nCino release and middleware update management strategy to track major release schedules across all integration platforms to ensure system versions are up to date and tested.
• Maintain nCino UAT Sandbox refresh checklist to ensure functionality of nCino's test environment.
• Keep informed on the latest developments and recommended best practices by consulting resources available through nCino Community knowledge articles and nCino University courses.
• Assist the Access Security department with managing user access.
• Process and deliver report requests from the Internal Audit department.
• Coordinate and schedule meetings with internal and external partners as needed.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $70,000 to $90,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client
Our client is one of the largest commercial banks in Southern California.

About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.