Cynet Systems
Cynet Systems

Mainframe Testing Support Analyst

Alpharetta, GA, US • Posted 18 hours ago • Updated 18 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Batch Processing
  • CA-7
  • CICS
  • Collaboration
  • Communication
  • Computer Science
  • Customer Facing
  • Customer Service
  • Data Integrity

Summary

We are looking for Mainframe Testing Support Analyst for our client in Alpharetta, GA / Berkeley Heights, NJ
Job Title: Mainframe Testing Support Analyst
Job Location: Alpharetta, GA / Berkeley Heights, NJ
Job Type: Contract
Job Description:
Pay Range: $50hr - $55hr
  • The Mainframe Testing Support Analyst will provide end-to-end testing support for backend mainframe systems, ensuring stability, reliability, and seamless integration across environments.
  • The role involves monitoring batch processing, supporting file transmissions, troubleshooting failures, and collaborating with cross-functional teams to maintain testing environments and meet client SLAs.
Requirement/Must Have:
  • Strong experience with mainframe batch and online systems.
  • Experience with CICS, DB2 processing, and batch job workflows.
  • Experience troubleshooting batch job failures and performing root cause analysis.
  • Knowledge of JCL debugging and job scheduling tools such as CA-7.
  • Ability to monitor and manage file transmissions, including replay and retransmission.
  • Strong communication and coordination skills.
Experience:
  • Experience supporting end-to-end testing environments in mainframe systems.
  • Experience working with QA, development, and infrastructure teams.
  • Experience in production support or client-facing environments preferred.
  • Experience managing SLAs and ensuring timely resolution of issues.
Responsibilities:
  • Provide end-to-end testing support for backend mainframe systems.
  • Monitor batch processing flows to ensure timely execution and identify issues.
  • Troubleshoot batch job failures and perform root cause analysis.
  • Support file transmissions, including replaying and retransmitting files as needed.
  • Collaborate with QA, development, and infrastructure teams to maintain stable environments.
  • Serve as an escalation point for client-related issues in testing environments.
  • Initiate bridge calls to coordinate resolution across multiple teams.
  • Monitor SLAs and ensure compliance with client service requirements.
  • Implement corrective actions to prevent recurring issues.
  • Maintain and update operational procedures and documentation.
  • Support incident management processes and escalate critical issues when needed.
  • Provide guidance and training to junior team members.
Preferred Skills:
  • Experience with CA-7 job scheduling.
  • Knowledge of JCL debugging and CICS transaction monitoring.
  • Experience in managing complex end-to-end environments.
  • Experience with incident management and escalation processes.
Skills:
  • Mainframe systems support and testing.
  • Batch processing and job scheduling.
  • Troubleshooting and root cause analysis.
  • File transmission and data integrity management.
  • Cross-functional collaboration and communication.
Qualification And Education:
  • Bachelor s degree in Computer Science, Information Technology, or related field preferred.
  • Equivalent experience in mainframe support or testing roles may be considered.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10516350
  • Position Id: GA_MTSA_0317
  • Posted 18 hours ago
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