ServiceNow Architect - Remote - Fulltime

Remote in Stamford, CT, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

ServiceNow Architect
ITSM modules
Incident
Change
Problem
Request
Service Catalog
Record Producers
Flow Designer
Workflows
Service Portal
ITSM
ITOM
ITAM
Discovery
CSA
CIS

Summary

Title: ServiceNow Architect

Location: Stamford, CT (Remote)

Primary Skills (Must Have)

Strong hands on experience with ITSM modules (Incident, Change, Problem, Request).
Deep knowledge of Service Catalog, Record Producers, Flow Designer, Workflows, Service Portal

and Scripting (Business Rules, Client Scripts, UI Policies, UI Scripts).

Strong command over CMDB, Discovery, and Service Mapping concepts.
Expertise in Agent Workspace, Next Experience, and UI Builder.
Strong understanding of ACLs, roles, platform security, and scoped apps.
Experience designing solutions across ITSM, ITOM, ITAM, Discovery, or App Engine.
Strong integration skills using REST, SOAP, MID Server, Integration Hub and external APIs.
Ability to review and optimize platform performance and data model.
Good understanding of ITIL process

Secondary Skills (Good to Have)

Knowledge of ServiceNow Store apps and custom application development.
Knowledge of ServiceNow Upgrades & Family Release Management
Performance Analytics (PA) & Reporting

Certifications

CSA (mandatory)
CIS certifications (ITSM, Discovery, HAM, SAM)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120177
Position Id: 8906929
Posted 5 hours ago

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