Salesforce Developer

Scope of Services:
Develop custom solutions through the use of configuration/coding to meet user story requirements.
Perform and document solutions within the governor limits of the Salesforce platform.
Focus on Service Cloud to transform our Client Experience with the Salesforce Platform.
Help realize additional value from the Salesforce platform (Currently leveraging Service Cloud, Community Cloud & Marketing Cloud/Social Studio)
Guide Junior Developers/Administrators through the components that make up the solution leveraging Service Cloud, Community Cloud, and Marketing Cloud/Social Studio.
Strong problem-solving and critical-thinking skills, with the ability to tailor solutions to customer needs.
Ability to envision solutions and understand the process steps from start to finish.
Strong communication and client relations skills, with the ability to ask critical questions and clarify business requirements.

Mandatory Skills/Experience

Mandatory Skills/Experience
7+ years of Salesforce Administration & Development working with Service Cloud
Experience performing customizations and configurations on Salesforce CRM platforms
Experience troubleshooting and debugging the existing configuration/code to resolve bugs that are reported.
Experience performing within the governor limits of the Salesforce platform.
Experience documenting all solutions.
Experience reviewing Salesforce release notes and co-relate any effects the release will have on the NYCERS Solution.
Must be proficient in the following: Apex, Apex Triggers, Apex Unit Test, SOQL, SOSL, Lightning Experience and Administration, Bulk Data Import, Process Builder, workflow rules, Flows and validation rules.
Experience extending the platform through REST 3rd party services.
One or more of the following certifications are required: o Salesforce Certified Administrator.

o Salesforce Certified Platform Developer I.

o Salesforce Certified Platform App Developer.

Desirable Skills/Experience

Desirable Skills/Experience

Experience with the following:
Community Cloud
Marketing Cloud and Social Studio
Experience integrating with Box.com and/or FileNet.
Experience with AppExchange integrations like Vlocity and/or PSS, Glance, Docusign, Sumo and Adaptus are a plus.
JAVA
SQL
GIT
ImageTrust
JIRA
SNOW