Business Development Representative

Job Title: Business Development Representative / Inside Sales Representative (Remote)
Start/End Dates: 9/1/2026 - 3/31/2027 

Location: Remote

Skills:

·       Fluency in English is required; French language skills are an asset.

·       Must be eligible to work in the USA and Canada.

·       Experience selling services and consulting capabilities.

·       Specific experience within the Retail and Public Sector market.

·       Technical background or understanding of relevant technologies.

Job Description:

·       Business Development Representative - (USA & Canada) (The position is remote and can be anywhere in US and Canada)

·       We are seeking a highly motivated and results-oriented Business Development Representative (BDR) to join our growing team, focusing on the Retail or Public Sector markets across the USA and Canada.

·       In this role, you will be responsible for sourcing new sales opportunities and nurturing market-qualified leads into qualified sales opportunities, ultimately contributing to Client''s growth and success in either the Retail or Public Sector markets. You will act as a key bridge between marketing and sales, ensuring a seamless transition of leads and maximizing conversion rates.

Responsibilities:

Lead Qualification & Nurturing:

·       Receive and qualify market-qualified leads (MQLs) from marketing campaigns and other sources.

·       Proactively engage with leads through phone, email, and other communication channels to understand their business needs and challenges.

·       Nurture leads through targeted content, personalized communication, and strategic follow-up.

·       Identify key decision-makers and influencers within target organizations

Opportunity Generation:

·       Conduct thorough discovery calls to identify customer pain points and business requirements.

·       Articulate the value proposition of Client''s services and consulting capabilities, specifically as they relate to the Retail or Public Sector markets.

·       Effectively communicate how Client can address customer challenges and achieve their business goals.

·       Qualify leads based on BANT criteria (Budget, Authority, Need, Timeline).

·       Schedule qualified meetings and demos for Account Executives.

Industry Knowledge & Market Awareness:

·       Develop a strong understanding of the Retail or Public Sector markets, including key trends, challenges, and opportunities.

·       Stay informed about Client''s service offerings and consulting capabilities relevant to the Retail or Public Sector markets.

·       Maintain a working knowledge of competitor landscape and offerings.

Sales Process & Reporting:

·       Maintain accurate and up-to-date records of all activities and interactions in CRM (e.g., Salesforce).

·       Track and report on key performance indicators (KPIs) related to lead qualification and opportunity generation.

·       Collaborate with marketing and sales teams to optimize lead generation and nurturing strategies.

·       Provide feedback to marketing on lead quality and campaign effectiveness.

Qualifications:

·       Bachelor’s degree in business administration or a related field.

·       1-3 years of experience in a business development, sales, or marketing role, preferably in the technology or consulting industry.

·       Proven track record of successfully qualifying leads and generating sales opportunities.

·       Excellent communication, interpersonal, and presentation skills.

·       Ability to understand and articulate complex business and technical concepts.

·       Strong understanding of the Retail or Public Sector markets and its specific challenges (e.g., regulations, technology adoption, competitive landscape).

·       Ability to build rapport and establish relationships with potential customers.

·       Energetic, self-motivated, and results-oriented with a strong work ethic.

·       Proficiency in CRM software (e.g., Salesforce) and other sales and marketing tools.

·       Ability to work independently and as part of a team.

·       Fluency in English is required; French language skills are an asset.

·       Must be eligible to work in the USA and Canada.

·       Experience selling services and consulting capabilities.

·       Specific experience within the Retail and Public Sector market.

·       Technical background or understanding of relevant technologies.