Program Manager IV

Job#: 3022448

Job Description:

QBE is looking for a Program Manager to drive delivery of the North America Reinsurance Modernization Program, coordinating across global teams and multiple technical and business workstreams. This role requires strong communication, cross-regional alignment, and the ability to manage complex enterprise initiatives from planning through execution.

Project Scope

The Program Manager will oversee delivery of several major workstreams, including:

• Migration of reinsurance contracts and historical data from Prosume and DWH into Duck Creek
• Delivery of functional enhancements and adoption of a new Duck Creek Reinsurance version
• Updates to global reinsurance subsystems to support NAO data
• Integrations with GL, earnings engine, and payment processing
• Business process redesign and readiness
• Reporting modernization
• Integration of gross policy and loss data
• Technical services and infrastructure coordination

Key Responsibilities

• Develop and maintain project plans, timelines, and milestones
• Track risks, issues, dependencies, and overall program health
• Deliver clear communication to team members and senior stakeholders
• Support budget creation, forecasting, and cost-benefit analysis (no direct budget ownership)

Partner closely with workstream leads across:

• Global platforms
• Data migration
• Gross data integration
• Technical services & infrastructure
• Business process & readiness
• Duck Creek Reinsurance system
• Reporting

Team & Stakeholder Management

• Ensure appropriate resources are engaged for each workstream
• Facilitate communication across North America, London, and India
• Support knowledge sharing across a newer BAU North America team
• Manage vendor relationships
• Escalate issues to leadership when needed

Required Skills & Experience
Technical & Professional

• Proven experience delivering large, complex programs (business + IT)
• Strong Agile delivery experience
• Advanced proficiency with Microsoft Office (Project, PowerPoint, Excel, Word)
• Familiarity with Confluence and JIRA (highly beneficial)
• Strong vendor management experience

Industry Knowledge

• Insurance industry experience required
• Reinsurance experience strongly preferred

System Knowledge

• Duck Creek Reinsurance experience preferred

Soft Skills

• Excellent stakeholder management across Business, IT, and global teams
• Strong written and verbal communication skills
• Ability to lead business-driven initiatives with clarity and confidence
• Highly organized, detail-oriented, and proactive

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.