L2 Data Center Operations Technician

L2 Data Center Operations Technician - Kansas City, MO

Clearance Required: Active Public Trust (ADP- IT)
Duration: 12-month project

Position Overview

We are seeking an experienced L2 Data Center Operations Technician to support ongoing data center operations and a large-scale 12-month technology refresh initiative. This role requires hands-on expertise in hardware support, rack and stack deployments, and cabling within a data center environment. Candidates must possess an active Public Trust ADP IT-I clearance.

Key Responsibilities

• Perform rack, stack, and cabling of data center equipment
• Execute inter-rack cabling (IRC) and ensure proper cable management
• Respond to and resolve IRC alerts and infrastructure issues
• Conduct Level 2 field engineering (L2 FE) support for hardware troubleshooting
• Replace and install hardware components including:
  • Memory (RAM)
  • Hard drives (HDD/SSD)
  • Power supplies
  • Other server components as needed
• Support a large-scale tech refresh project, including deployment and decommissioning activities
• Maintain accurate documentation of work performed and inventory usage
• Follow data center standards, safety protocols, and operational procedures

Required Qualifications

• Active Public Trust ADP-IT clearance (required)
• Proven experience in a data center operations or field engineering role (L2 level)
• Hands-on experience with:
  • Rack and stack deployments
  • Structured cabling and inter-rack connectivity
  • Hardware installation and replacement
• Ability to troubleshoot hardware issues independently
• Strong attention to detail and adherence to procedures
• Ability to work flexible shifts, including nights and weekends as needed

Preferred Qualifications

• Experience supporting large-scale data center refresh or migration projects
• Familiarity with data center monitoring and alerting systems
• Basic networking knowledge

Work Environment

• On-site data center environment
• Physically active role (lifting, moving equipment, standing for extended periods)
• Fast-paced during peak phases of the tech refresh project

Additional Information

• All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
• F2OnSite supports and adheres to all state laws regarding background checks.