IT Project Manager – IT Service Resilience

Title: IT Project Manager – IT Service Resilience
Location: San Diego, CA 92121
Duration: 12 months

Job Description
Position Summary
Client is seeking an IT Project Manager to support IT Service Resilience (ITSR) and Operational Resilience initiatives, particularly those related to mergers, acquisitions, and strategic business programs.
The resource will coordinate resilience assessments, business continuity planning, disaster recovery activities, risk mitigation, and remediation tracking across business and technology teams. The role requires strong project management, stakeholder coordination, reporting, and risk management skills to ensure projects and resilience initiatives are completed on schedule and in alignment with organizational standards.

Key Responsibilities

• Manage project plans, schedules, milestones, resources, task assignments, and deliverables across multiple workstreams.
• Support IT Service Resilience and Operational Resilience initiatives associated with mergers, acquisitions, and strategic business programs.
• Coordinate resilience assessments, recovery planning, remediation tracking, and risk mitigation activities.
• Collaborate with business stakeholders, technology teams, external vendors, and acquired entities to support integration into client's resilience practices.
• Facilitate stakeholder meetings, workshops, risk reviews, tabletop exercises, and project communications.
• Track project dependencies, risks, assumptions, issues, action items, and deliverables.
• Develop executive-ready status reports, dashboards, presentations, and program documentation.
• Support Business Continuity (BC), Disaster Recovery (DR), recovery planning, and operational resilience exercises.
• Assist with audit, compliance, governance, and regulatory-related resilience initiatives.
• Maintain project schedules, RAID logs, meeting notes, issue trackers, and action-item follow-ups.
• Monitor project performance to ensure delivery within scope, schedule, budget, and quality expectations.
• Promote collaboration among project stakeholders and ensure adherence to established project management processes and best practices.

Required Skills – Must Have

• IT Service Resilience (ITSR) program management.
• Operational resilience planning and execution.
• Technology project and program management.
• Project and portfolio management.
• Business Continuity (BC) and Disaster Recovery (DR).
• Risk assessment, mitigation, and remediation tracking.
• Application and infrastructure dependency mapping.
• Recovery Time Objective (RTO) and Recovery Point Objective (RPO) concepts.
• Data analysis, reporting, and project documentation.
• Cross-functional stakeholder management and communication.
• Microsoft 365: Excel, PowerPoint, Word, Teams, and SharePoint.

Preferred Skills – Nice to Have

• AI/GenAI governance and operational resilience considerations.
• Identity and Access Management (IAM).
• Infrastructure and data center recovery concepts.
• Knowledge of ISO 22301, ISO 27001, NIST, COBIT, or ITIL frameworks.
• Mergers and acquisitions (M&A) or acquisition integration experience.
• Operational resilience frameworks and governance processes.
• Power BI reporting and dashboard development.
• ServiceNow, Jira, and Confluence.
• Third-party risk management, compliance, and exercise management.

Education and Experience Requirements
Option 1: With a Bachelor's Degree

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field.
• 4+ years of experience in one or more of the following:
  • Project Management or IT Program Management.
  • Operational Resilience.
  • Business Continuity or Disaster Recovery.
  • Risk Management or Governance.

Option 2: Without a Bachelor's Degree
- 6+ years of experience in one or more of the areas listed above.