Job Role: Technical Lead / Architect
Location: Remote
Job Description:
Seeking a Technical Lead / Architect to design and deliver Next Best Action / Next Best Offer (NBA/NBO) solutions using FICO decisioning platforms and Snowflake. The role will lead architecture, implementation, and integration of real-time and batch decisioning capabilities to drive personalized customer engagement and business outcomes.
Key Responsibilities
Architect end-to-end NBA/NBO solutions (real-time + batch)
Design and implement decision strategies, rules, and offer, Suppression logic using FICO
Integrate decisioning engine with CRM, marketing, and digital channels
Enable API-driven and event-based real-time decisioning
Lead cross-functional teams (engineering, data, business, QA)
Ensure governance, auditability, and scalability of decisioning platform
Collaborate with stakeholders to define use cases, KPIs, and outcomes
Key Skills & Experience
Core Expertise
10+ years IT experience; 5+ years in decisioning/NBA/NBO solutions
Strong hands-on experience with:
FICO Blaze / FICO Decision Management Suite working with Snowflake data architecture
Technical Skills
Decision rules, strategy design, eligibility & prioritization logic
Snowflake: data modeling, ELT/ETL, performance tuning
APIs, microservices, event-driven architectures
SQL, cloud platforms (AWS/Azure/Google Cloud Platform)
CI/CD, DevOps, and secure integration patterns
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