IT Field Service Technician

Burlington, WI, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
On-site
USD $49,000.00 - 53,000.00 per year
Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

  • Field Service
  • Recruiting
  • Hardware Troubleshooting
  • Computer Hardware
  • Laptop
  • Printers
  • Manufacturing
  • Repair
  • Logistics
  • Pick
  • IT Infrastructure
  • Management
  • Rhino
  • Health Insurance
  • Life Insurance
  • Payments
  • Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills
  • This role is a Salary Non-Exempt position with a targeted salary range of $49,000 - $53,000 USD.
  • 2+years of experience replacing hardware warranty parts on Laptops, Printers and RPOS.
  • Relevant OEM hardware repair certifications (or willingness to obtain).
  • Valid driver's license, reliable transportation and clean driving record. (mileage reimbursed).
  • Willingness to drive 50-200 miles per day.
  • Ability to work independently and meet strict SLAs.
  • Strong knowledge of IT hardware architecture and troubleshooting.

Your tasks

Key Responsibilities:
  • Troubleshoot and repair laptops, desktops, printers, RPOS from most well-known manufacturing brands.
  • Replace or swap defective components such as motherboards, hard drives, memory, and screens following manufacturer guidelines.
  • Validate warranty status and adhere to repair protocols.
  • Document all repairs accurately in ticketing systems.
  • Track and manage parts logistics.
  • Verify part delivery at pick-up/drop-off locations or customer site before dispatch.
  • Communicate professionally with clients to confirm appointments, explain repairs, and ensure satisfaction.
  • Maintain a clean, professional appearance in line with company standards.
  • Escalate unresolved issues through the appropriate channels promptly.

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits
  • Buddy program
  • Health/ Medical insurance
  • Life insurance
  • Dental insurance
  • Sick leave payments
  • Internal career development program
  • Vision Insurance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80183364
  • Position Id: 75089d80fa93a44a80ddb3ca4fc98258
  • Posted 6 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Waukesha, Wisconsin

12d ago

Easy Apply

Contract

21 - 22

Waukesha, Wisconsin

Today

Full-time

Pleasant Prairie, Wisconsin

Today

Full-time

Compensation information provided in the description

Waukesha, Wisconsin

Today

Full-time

Search all similar jobs