JOB TITLE : 

NOC Lead Engineer – Enterprise Network & Security Operations

SKILL CATEGORY :

Infrastructure: Network

REQUIRED SKILLS :

Juniper Networks, SDWAN, Cisco Firewalls, Palo Alto 

WORK LOCATION :

Grand Rapids, MI 

ONSITE / REMOTE :

Hybrid

HOURLY W2 RATE :

$60 hourly w2 rate
**It is expected that our partners will come in at market rate to ensure we can always be competitive.**

Contract / Direct Hire :

DURATION :

Greater than 18 months (Long Term)

MUST BE INCLUDED WITH SUBMITTAL 

• Full Legal Name
• Phone
• Email
• Current Location
• Rate
• Work Authorization
• Willing to relocate
• Confirm this candidate is on or will be on your W2

This opportunity is competitive and the required turnaround time for quality talent is rather slim. With that, please confirm whether or not you’ll have talent available for our review over the next 24-72 hours.

Please feel free to reach out if you need me to clarify the qualification criteria or the scope of responsibilities.

JOB DESCRIPTION : 

Senior Network Operations Lead – Enterprise Networking & Security

Step into a senior network operations leadership role supporting a complex enterprise network environment across security, routing, switching, wireless, SD-WAN, data center, cloud networking, and load balancing.

This role is ideal for a hands-on NOC Lead or Senior Network Engineer who work in a Hybrid onsite/remote capacity with the team in Grand Rapids, MI (3 days onsite with 2 days allowable for remote work from home). Bring your strong troubleshooting skills, architect-level network knowledge, and the ability to lead incident response, mentor L1/L2 engineers, improve operational processes, and partner with engineering teams on long-term network reliability.

What You’ll Do

• Lead day-to-day NOC operations and provide technical direction to L1/L2 engineers.
• Serve as a senior escalation point for complex network issues.
• Oversee response to network alerts, hardware issues, performance problems, and service interruptions.
• Lead and coordinate P1/P2 bridge calls, including troubleshooting direction and communication.
• Perform root cause analysis for recurring network issues and recommend preventive actions.
• Improve monitoring, incident response, documentation, and escalation processes.
• Develop and maintain SOPs, runbooks, incident reports, and operational standards.
• Collaborate with network engineering, infrastructure, security, cloud, and application teams.
• Support continuous improvement of network reliability, visibility, and operational readiness.

Skills for Success

Strong hands-on experience with several of the following:

• Palo Alto firewalls
• Juniper SRX firewalls
• Juniper Mist wireless and wireless authentication
• Juniper and/or Cisco access layer switching
• SD-WAN
• L3 routing, especially BGP
• Data center switching
• ACI / VXLAN fabrics preferred
• Cloud networking, preferably Azure or Google Cloud Platform
• Load balancing, preferably F5
• VPNs, access points, monitoring tools, and network troubleshooting

Required Qualifications

• Extensive experience in network operations, network engineering, or NOC leadership.
• Proven ability to lead or mentor L1/L2 NOC engineers.
• Strong troubleshooting experience across routing, switching, wireless, firewall, VPN, and network performance issues.
• Experience leading incident response and coordinating technical teams during high-priority outages.
• Ability to document issues clearly, create SOPs, and improve operational processes.
• Strong written and verbal communication skills.
• Ability to work hybrid onsite 3 days per week.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.
• Certifications such as CCNA, CCNP, JNCIA, JNCIS, Palo Alto, CISSP, or similar.
• Experience with enterprise-scale environments.
• Experience supporting data center, SD-WAN, cloud networking, or network security operations.