CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
System Implementation & Configuration
- Lead the implementation of Odyssey version upgrades, new modules, and major feature rollouts
- Design and configure Odyssey workflows, security roles, configuration packages, and business rules aligned with court operations
- Architect solutions using extensive Odyssey Configuration Packages and custom integration code
- Map complex court business processes to Odyssey capabilities to identify automation and optimization opportunities
- Collaborate with Tyler Technologies and Clark County IT on testing, deployment, troubleshooting, and long-term architecture decisions
- Develop and maintain test plans, test cases, deployment scripts, release documentation, and issue logs
- Provide training and mentorship to the Development Team on Odyssey configuration, integrations, and best practices
Automation Development
- Design and implement advanced automation solutions using PowerShell, Python, and platform-native tools
- Build and maintain Odyssey workflow automations to reduce manual entry and operational risk
- Develop reusable automation frameworks and templates for long-term sustainability
- Produce clear automation and integration mapping documentation tied directly to Odyssey functionality
- Lead knowledge transfer sessions to upskill internal staff
Integration & Data Architecture
- Architect and develop enterprise integrations between Odyssey and third-party systems (law enforcement, state agencies, document management, FOIA systems, etc.)
- Design and maintain middleware and integration platforms including Azure Integration Services, BizTalk, RabbitMQ, IMS, or equivalent
- Serve as a subject matter expert for Odyssey APIs, web services (REST/SOAP), XML, JSON, and judicial data exchanges
- Develop and optimize SQL Server stored procedures supporting integrations, batch processing, and automation
- Lead data conversion, migration, validation, and reconciliation efforts
- Mentor the Development Team on integration architecture, patterns, and best practices
Reporting & Analytics
- Design SQL-based data models and stored procedures supporting SSRS and Power BI
- Develop automated reporting for USJR, CourTools, AOC/state reporting, and internal metrics
- Ensure data accuracy, completeness, and validation for leadership reporting
- Provide training and guidance on reporting tools and data interpretation
Support & Troubleshooting
- Provide advanced Tier-3 technical support for Odyssey issues escalated from LVJC IT or operations
- Diagnose and resolve complex issues related to integrations, APIs, automation, and data pipelines
- Partner with County IT on infrastructure, security, and database performance issues
- Act as a technical escalation point and advisor for the Development Team
Collaboration, Documentation & Knowledge Transfer
- Translate court business needs into scalable technical solutions
- Develop system diagrams, data flow diagrams, ERDs, and integration mappings
- Produce developer-level documentation, runbooks, and architecture standards
- Lead training and cross-training initiatives to ensure long-term sustainability
- Contribute to LVJC's IT modernization roadmap and integration strategy
Modernization Contributions
- Deliver modernization initiatives tied to LVJC's roadmap, including:
- Proof-of-concept automations
- Integration pilots
- Architecture modernization efforts
- Identify and document continuous improvement opportunities with measurable business impact
- Maintain up-to-date integration and architecture documentation
Daily /Weekly expectations:
- Participate in LVJC IT team stand-ups and project meetings to provide status updates.
- Work with business analysts, developers, and Tyler Technologies on active projects or upgrades.
- Develop and test new automations, workflows, or stored procedures for upcoming releases.
- Collaborate with court divisions to understand pain points and identify opportunities for automation.
- Perform code reviews and validate integrations across test and production environments.
- Provide input into IT modernization initiatives, backlog refinement, and upcoming sprint planning.
Mandatory Skills:
- Bachelor's degree in computer science, Information Systems, or equivalent experience
- Minimum six (6) years of direct Tyler Technologies case management experience
- Minimum six (6) years of judicial or court system experience in an Integration Architect, Developer, or Technical Lead role
- 5 10 years of experience in system integration, middleware, or application architecture
- Extensive hands-on experience with Odyssey APIs, web services, and configuration packages
- Strong expertise in Azure integration tools and/or BizTalk
- Advanced SQL Server skills (stored procedures, performance tuning, batch processing)
- Proven experience designing secure, reliable enterprise integrations
Desirable Skills:
- Expert-level Odyssey experience (implementing Tyler modueles, configuration, integrations, APIs, reporting)
- Prior experience in court, justice, or government IT environments
- Experience with Azure Integration Services (Logic Apps, Service Bus, Functions, API Management)
- Deep familiarity with justice partner integrations (DA, DMV, warrants, jail booking, pre-trial, collections)
- Strong understanding of CJIS, NPRA, data governance, and security standards
- Ability to pass a stringent criminal background check'
- Bachelor's degree in IT/IS, Computer Science, or related discipline.
- Direct experience with Tyler Odyssey or other court CMS (e.g., eCourt, CourtView).
- Pass a stringent criminal background check
- Proficiency with APIs (REST/SOAP), XML, JSON, ECF standards.
- Experience with Microsoft SQL Server (queries, stored procedures, performance tuning).
- Familiarity with middleware platforms (e.g., BizTalk, MuleSoft, message queues) or Tyler interfaces.
- Knowledge of ETL tools and data mapping practices.
- Knowledge of Odyssey Configuration Packages, Security roles & permissions, workflow rules & business logic
- Preferred Skillset
- Case Management / Enterprise Systems
- Experience configuring, supporting, or implementing large-scale enterprise applications; direct exposure to Tyler Technologies' Odyssey or similar case management systems is highly desirable.
- Understanding of justice or court operations and how technology supports case processing workflows.
- System Integration
- Practical experience integrating multiple systems through APIs, web services, or middleware (e.g., BizTalk, RabbitMQ, IMS).
- Proven track record of developing and maintaining data exchanges between government agencies or third-party partners.
- Database & Reporting
- Strong background in relational databases (SQL Server preferred), including writing queries, stored procedures, and optimizing performance.
- Experience supporting reporting and analytics platforms (SSRS, Power BI) and ensuring data quality for decision-making.
- Testing & Implementation
- Experience participating in system upgrades, feature rollouts, or migrations, including requirements gathering, testing, and production deployment.
- Ability to build test cases, troubleshoot issues, and document solutions.
- Collaboration & Support
- Experience working with cross-functional teams including IT staff, business users, and external vendors.
- Skilled at translating business needs into technical requirements and delivering practical solutions.
- Court & Justice Systems Knowledge
- Experience integrating court case management systems (Tyler Odyssey preferred).
- Familiarity with justice partner data exchanges (e.g., jail booking, prosecutor/DA, public defender, eCitation, warrants, pre-trial, collections, state reporting).
- Understanding of legal documents, retention rules, and compliance standards (NPRA, FOIA, CJIS).
- Technical Proficiency
- Strong background in SQL Server: writing queries, optimizing stored procedures, and troubleshooting performance issues.
- Skilled in API design and consumption (REST, SOAP, JSON, XML, Tyler APIs).
- Experience with integration/middleware platforms (e.g., BizTalk, MuleSoft, MQ, Tyler Hub, SSIS).
- Familiarity with data transformation tools and ETL processes.
- Understanding of message queues, pub/sub patterns, and real-time vs. batch integration strategies.
- Knowledge of authentication and security protocols: Active Directory/SSO, OAuth, SAML, certificate-based authentication, TLS.
- Reporting & Analytics
- Experience building or supporting reporting integrations with BI tools, Crystal Reports, SSRS, or Tyler Reporting.
- Ability to map data between source and target systems and validate conversions
- Operational Excellence
- Experience implementing monitoring and alerting frameworks for integrations (e.g., Splunk, App Insights, custom dashboards).
- Knowledge of error handling and reconciliation best practices for financial and case data.
- Familiarity with release management processes in multi-environment deployments.
- Soft Skills & Team Fit
- Strong communication skills to bridge technical and non-technical stakeholders.
- Ability to work across cross-functional teams (court staff, IT, vendors, and external justice partners).
- Proactive problem-solver who can diagnose issues under tight deadlines.
- Comfortable producing clear documentation (sequence diagrams, mapping specs, runbooks).
- Adaptable to a fast-paced, evolving technology and court policy environment.
Never miss an opportunity! Create an alert based on the job you applied for.