IT Support / Desktop Support

Kenosha, WI, US • Posted 3 days ago • Updated 5 hours ago
Contract W2
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Job Details

Skills

  • Troubleshooting
  • Hardware
  • Operations
  • Windows
  • it support
  • Helpdesk
  • PC
  • Printers
  • Desktop Management

Summary

Job Title: IT Support
Location: Kenosha, WI
Duration: 6 months (Possible to extend)

Role Descriptions:

Technical/Functional Skills


MUST HAVE SKILLS 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations 9. Basic knowledge of networking 10. Windows cyber security Management knowledge

Roles & Responsibilities 1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows workstation/server 5. . Windows server/workstation cyber security Management
Desirable Skills:
Keyword:
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 4-6
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91136807
  • Position Id: 2026-6039
  • Posted 3 days ago

Company Info

About Volto Consulting

Challenge the present. Change the future.
 
At Volto Consulting, we are driven by ambition and the power of technology to act with integrity and keep our clients ahead in this digital dynamic world. Headquartered in Chicago IL, we are a diverse team with unique perspectives. We work with you to address today's challenges and drive business transformation for real. Our technology and engineering services architecture combined with our digital expertise, strategic consulting, design thinking, and industry specific alliances provide real business value to our customers through human-centric innovation.

Businesses today are challenged to stay ahead of latest trends at a rapid pace and adapt to competitive developments and insights. We embrace change through our software engineering heritage combined with technical expertise to enable digital transformation.

Volto is strictly guided by Integrity in everything we do to be a part of our Customer's Success journey and be an extended arm for the customer to accelerate growth and deliver results at a faster pace. In all we do, our commitment is towards building collaborative relationships through customer intimacy on a personal level and create an impact by providing industry and technology expertise to create experiences that resonate customers.
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