SRE

Role:              SRE Engineer L-2

Location :     San Ramon, CA

Duration:      6-12 Months

Pay Rate : $67/hr on c2c 

Recent two projects in Retail

Onsite role

Interview Virtual

Year Of Experience: 10-15 Years.

Job Description:

• Working knowledge in Retail domain is mandatory.
• Must have knowledge of how SRE Lebel 2 application support works.
• Working knowledge in Retails platforms Shopify and other frond end teach stacks Node.JS, React , APIs & AWS are mandatory.
• Hands on experience in Monitoring, Logging, Alerting, building Dashboard and report generation in any monitoring tools such as AppDynamics/Splunk/Dynatrace/Datadog/CloudWatch/ELK/Prome/New Relic). This engagement is a customer using NewRelic, PagerDuty , slacks hence it is good to have this expertise.
• Should know how to write SQL query to fetch details from NewRelic, database.
• Must have Developer mind sets logs analysis, confident enough to talk on customer calls, automate the issues , provide dev fixes etc.
• Should know how to investigate logs, leverage basic Java skills, Python to write automation scripts.
• Must have knowledge in ITIL framework specifically on Alerts, Incident, change management, CAB, Production deployments, Risk and mitigation plan.
• Should be able to lead P1 calls, brief about the P1 to customer, proactive in gathering leads/ customers into the P1 calls till RCA.
• Experience working with postman.
• Should have knowledge on building and executing SOP, runbooks, handling any ITSM platforms (JIRA/ServiceNow/BMC Remedy)
• Should know how to work with the Dev team, cross functional teams across time zones.
• Should be able to generate WSR/MSR by extracting the tickets from ITSM platforms.

Mandatory

• Ability to clearly communicate and understand a technical idea/concept.
• Ability to work in a professional environment while interacting with peers and stakeholders, collaborating with offshore teams.
• Excellent written and verbal communications skills.
• Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.
• Capability to work with people in different time zones.
• Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.
• Collaborate with cloud architecture, infrastructure team, project management team, and technology services, management team.
• Create and maintain detailed documentation.