Data Analytics Administrator Intern

Position Information

Behind every effective analytics program is a well-managed platform. TxDOT is looking for a Data Analytics Administrator Intern to help support the administration, governance, and day-to-day operation of its enterprise analytics environment. This internship offers an opportunity to gain hands-on experience with the administration and operation of enterprise analytics platforms, including user access support, workspace and project maintenance, platform documentation, governance practices, and customer support activities. The intern will also be exposed to emerging AI and ML-enabled platform capabilities used to support analytics administration, automation, and service delivery.

Preference will be given to students enrolled in an Information Science, Data Analytics, Management of Information Systems, or similar program at any level. This is a paid internship that would be part-time (20 hours per week) during the school year and full time (40 hours per week) during the summer.

The chosen candidate must be able to report in person to our Austin, Tx Stassney Campus for the duration of their internship.

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Performs entry-level administrative and technical support work for the Information Technology Division at the Austin Stassney Campus. Work involves assisting with the administration and operation of TxDOT's enterprise analytics platform environment, including reviewing support tickets, maintaining user access records, supporting workspace and project organization, monitoring scheduled data refreshes, documenting platform procedures, and helping track platform usage and customer support trends. The position uses standard office and computer equipment, including a desktop or laptop computer, Microsoft Office applications, Teams, email, ticketing or service-management tools, and approved analytics platform administration tools. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor.

Essential Duties:

Assist in developing, maintaining, and enhancing internal and/or public_facing reports and dashboards.

Review support tickets and escalate complex issues to senior administrators as needed.

Help maintain user accounts, groups, workspaces, projects, and access permissions.

Assist with testing and validating dashboard functionality and platform updates.

Monitor scheduled data refreshes and report failures or anomalies.

Assist with identifying unused or outdated reports and dashboards.

Help collect and report platform usage metrics and customer support trends.

Help maintain data governance practices, including naming conventions, version control, and documentation.

Gain exposure to AI/ML-enabled analytics tools, including automated insights, anomaly detection, and predictive reporting features.

Assist with other activities as appropriate.

Minimum Qualifications:

Education:

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

• Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

Preference will be given to students enrolled in Information Science, Data Analytics, Management of Information Systems, or similar program at any level.

Physical Requirements and Working Conditions:

• Subject to environmental conditions; protection from weather but not temperature changes
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Sitting - prolonged periods of time
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.