Job Title: Program Assistant I
Duration: 2 years of Contract (No FTE conversion)
Location: San Diego, CA 92123
Description:
• This role will support both the Application Intake Room (AIR) and Processing teams.
• Responsibilities will include receiving and handling incoming mail, assisting with Optical Character Recognition (OCR) activities, preparing applications for processing, and supporting application processing as needed.
• The position requires someone who can move between intake and processing responsibilities based on daily business needs.
• This is a hands-on operational role supporting the full application workflow, from initial mail intake and OCR through application processing.
• The employee should be comfortable working in a production-focused environment, shifting between responsibilities, and maintaining accuracy while handling a high volume of work.
Education:
• Highschool diploma required
Top 3 Qualities:
• Strong attention to detail and accuracy
• Flexibility and willingness to assist across mail, OCR, and processing functions
• Ability to work efficiently and maintain productivity in a high-volume environment
Some Notes on the Role:
• There will be one round of interviews with the host manager and his direct supervisor
• No FTE conversion
• This is primarily an in-office position, five days per week, with core working hours of 7:00 a.m. to 3:30 p.m.
• There may be opportunities for some work to be performed from home depending on the work assignment and business needs; however, candidates should expect the role to be primarily onsite.
