Oracle SBC Configuration Engineer
Role Overview
We are seeking an Oracle Session Border Controller (SBC) Configuration Engineer to design, configure, and support secure, scalable voice and real-time communication solutions. This role focuses on implementing and maintaining Oracle Communications SBC platforms to enable reliable SIP-based voice services, ensure network security, and support enterprise and service provider environments.
The ideal candidate has deep experience with Oracle/Acme Packet SBC configuration, strong knowledge of SIP and VoIP protocols, and hands-on expertise in securing, troubleshooting, and optimizing real-time communications infrastructure.
Key Responsibilities
Design, configure, and deploy Oracle Communications Session Border Controller (SBC) solutions for enterprise and service provider environments 1 2 Configure and manage SIP interfaces, realms, session agents, routing policies, and translation rules to support voice and unified communications services 3 4 Implement SBC security features including access control lists (ACLs), topology hiding, DoS protection, encryption, and NAT traversal 5 6
Support SIP trunk integrations with carriers, cloud communication platforms, and enterprise voice systems (e.g., Cisco, Avaya, Genesys) 7 8
Troubleshoot SIP signaling, RTP media flows, codec negotiation, and call routing issues in large-scale VoIP environments 9 10
Perform configuration changes, upgrades, and lifecycle management for Oracle SBC hardware and virtual (NFV) deployments 11 12
Participate in operational support activities, including incident response, root cause analysis, and service restoration 13
Develop and maintain configuration documentation, change records, and implementation guides across the service lifecycle 14
Collaborate with network, security, and voice engineering teams to ensure high availability, performance, and regulatory compliance 15
Requirements and Skills
3-5+ years of hands-on experience configuring and supporting Oracle/Acme Packet Session Border Controllers in production environments 16 17 Strong expertise in SIP signaling, call flows, and real-time communication protocols including RTP, UDP/TCP, TLS, and SRTP 18 19
Solid understanding of VoIP architectures, SIP trunking, and interconnection with carriers and enterprise voice platforms 20
Experience implementing SBC security features such as DoS protection, access control, topology hiding, and encryption 21 22
Familiarity with Oracle SBC configuration tools including ACLI, Element Manager, and XML/ACP-based configuration methods 23
Strong troubleshooting skills for signaling and media-related issues in high availability environments 24
Working knowledge of IP networking fundamentals (routing, VLANs, firewalls, NAT) in VoIP deployments 25
Excellent analytical, documentation, and communication skills
Nice to Have
Oracle Communications Session Border Controller certification (Implementation or Professional level) 26
Experience with high-availability (HA) and geo-redundant SBC deployments 27 Exposure to cloud-based or NFV SBC deployments 28
Experience working in managed services, NOC, or carrier-grade environments 29 Familiarity with complementary voice platforms such as Cisco CUCM, BroadSoft, or Ribbon SBCs 30
Strong interest in voice security, real-time communications reliability, and large-scale network operations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTL155990
- Position Id: 47fbba01445104f3f656b066c40f6c01
- Posted 1 day ago
Never miss an opportunity! Create an alert based on the job you applied for.
